Site icon Chekin

5 tips to create confidence among your guests

guest condidence

Due to the health crisis that our entire world is suffering because of the new coronavirus, owner and travellers are living with fear the transfer of people. For this reason, from Chekin, we are at your back and call, and we want to suggest you 5 really important points with which you, our clients, and your guests would be able to find an accommodation to enjoy the stay like at home.

Health Guidelines

We are sure that health is your priority, for this reason our crew is totally committed and informed about what’s happening with the coronavirus and they perfectly know everything about the guidelines of the other governments and of the World Health Organization.

Clean and disinfected area

The cleanliness has to be one of the most important characteristics to take in mind. The guests have to feel comfortable in a space totally disinfected and without the possibility of propagation of the virus. In this sense the owner has to guarantee a deep disinfection among a reservation and the other one, paying particular attention to the most used zones. It’s important to use only products approved by the public health authority, those products have to be useful to fight against the coronavirus.

Greater flexibility with cancellations

Unique situations need unique measures. For this reason, to create confidence with your hosts it’s necessary to change the cancellation’s politics; it has to be more flexible for all those people who can’t travel because of coronavirus and its medical and governmental effects. In this way you can try to encourage the travellers not to cancel the displacement but to reschedule it in a moment in which it will be possible to travel safely, in this way you also help the economy.

Check-in online

To your health and the one of your team, It’s important to maintain the minimum personal contact with the hosts. In this case our company makes available to you the CheKin Online and the Self CheKin, an innovative technology with which the identification of the travellers is automatized but in the same time you can keep fulfilling the legal obligations.

Increase the personal hygiene

For the guests’ security, it’s important to put in each room some useful elements for the personal hygiene. We are talking about hand sanitizer, Kleenex, latex gloves, humidifier to guarantee a most healthy area, and, if necessary, masks. In the same way, your team have to encourage the employees to wash their hands frequently and not to go to work if they feel sick

Expedite the information

During this period of stress due to coronavirus, the guests need and want smart and fast information. So your priority is to answer to the questions and doubts of the travellers when their arrival is close; in this way you are also expediting the work of the department that fulfil this function. Moreover, it’s necessary that all the employees know everything about the plans imposed by the other governments.

Digital Chekins

We want to help hosts accross the world to move to digital Chekins.
For your guests and own security, avoid personal contact by using online check-in.

Free trial for 14 days. No credit card required!

Exit mobile version