The digitization of the internal processes of a vacation rental is the easiest, fastest and most economical way to manage your home or hotel and this has been proven in recent years, where the use of technological tools in every aspect of a hotel management became more than necessary, indispensable.
Now, we know that the automation of check-in, reservations, guest departures and payments is the most common nowadays, but what about cleaning, can we automate it?
The cleaning of a hotel or vacation rental is a key piece for a good management, since it allows a good impression to the guest and a better quality of service. That is why you should always count on the best companies or the best team to perform these tasks, which can sometimes be tedious and above all very slow.
The advantages of digitizing the Housekeeping process in a Hotel
Digitization has multiple advantages
- It generates a new role for the hotel housekeeper. She becomes a facilitator and is no longer the main interlocutor of the housekeeping department with reception and maintenance regarding the cleaning process of the hotel. When the hotel digitizes housekeeping and maintenance, where each employee has a smartphone, it generates a more efficient work dynamic.
- Users are connected in real time and unforeseen events are solved more quickly, with the customer/guest as the main beneficiary. Communication channels are also created between maintenance, assistant housekeeper, housekeeper, chambermaid and reception. In addition, all the information stays inside the hotel and does not go outside, as happens with the use of WhatsApp.
- Paper expenses are reduced, since reports and others can be channeled digitally.- It helps to know in real time which rooms are being cleaned. Therefore, the waiting time in supervision is significantly reduced.
- We can also communicate with our team in a direct and personalized way.
- It has never been easier to keep track of the tasks assigned to the team. For example, we can know which deep cleaning tasks have been performed during the day and which are still to be performed. Above all, because it allows us to assign extra tasks during the week.
In short, digitizing the housekeeping department has a multitude of operational and management advantages, helps to reduce time and money, as well as increasing better team communication.
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