Holidu is one of the leading vacation rental companies in Europe. It brings hosts and guests together to offer carefully selected and well-maintained vacation rentals for an unforgettable vacation.
With Holidu, guests can choose from millions of accommodations in Europe’s most popular vacation regions. Thanks to our close cooperation with the respective hosts, you can book with anticipation and peace of mind.
To hosts, Holidu offers an intuitive property management tool and personal service. With over 35,000 listings, Holidu’s host service is present in 7 countries across Europe, helping hosts increase occupancy while saving time.
The Challenge
In the vacation rental industry, guest registration is a critical step that ensures compliance with local regulations and enhances the safety and security of both guests and hosts. However, the process is often cumbersome, time-consuming, and prone to errors when done manually.
For a global platform like Holidu, with over 35,000 listings across Europe, the task was even more daunting. Ensuring that guest registration was unified across all listings while aligning with the seamless experience provided during the booking phase posed a significant operational hurdle. They were on the lookout for a scalable, efficient, and reliable solution that could deliver an on-brand online guest registration experience, as developing their own system was too complex and time- consuming.
This was essential not only for maintaining high levels of customer satisfaction but also for ensuring compliance across the diverse legal landscapes of the 7 countries Holidu operates in. The overarching goal was to find a solution that could integrate smoothly with their existing system across their 7 operating countries, automating the guest registration process without sacrificing the user and brand experience.
The solution: Chekin’s SDK
What is Chekin’s SDK?
Chekin‘s Software Development Kit (SDK) enables accommodation providers to seamlessly integrate a fully automated and compliant online check-in directly into their existing platforms within minutes. This eliminates the need for them to invest time and resources into developing a check-in system of their own.
One of the key features of Chekin’s SDK is its adaptability, allowing properties to tailor the guest registration flow to their specific needs and include their own branding. This flexibility ensures that each property can offer a unique, on-brand experience while still maintaining the efficiency and compliance benefits of automation.
The SDK supports a wide range of regulatory requirements across different jurisdictions, guaranteeing compliance with local laws for each registration. Its features include automatic data collection, digital guest identity verification, direct submission of guest information to local authorities, upselling capabilities, among others. By streamlining these critical aspects of the registration process, Chekin’s SDK not only enhances operational efficiency and compliance but also significantly improves the overall satisfaction of both guests and hosts.
Using Chekin’s SDK
Holidu turned to Chekin’s SDK to address these challenges. This powerful tool integrates seamlessly with Holidu’s platform, enabling automated, customized, compliant, and hassle- free guest registrations across all listings. The integration of Chekin’s SDK allowed Holidu to:
- Automate the Entire Guest Registration Process: From data collection to submission to local authorities, everything is handled efficiently without manual intervention.
- Save Time and Resources: Chekin’s SDK eliminates the need for Holidu to invest time, resources, and technology in developing its own online check-in system.
- Enhance Guest and Host Satisfaction: By streamlining the registration process, guests enjoy a smoother check-in experience, and hosts are relieved of the administrative burden.
Other benefits of adopting the SDK included:
- Ensure Compliance Across Jurisdictions: Chekin’s SDK is designed to meet the regulatory requirements of 7 countries, ensuring that Holidu’s listings remain compliant with local laws.
- Deliver an On-brand Experience: Holidu was able to completely customize the online registration process with their look and feel, delivering a fully on-brand check-in experience.
- Improve Security: Holidu incorporated Chekin’s ID scanning technology into its check-in process to significantly improve guest security.
“Our partnership with Chekin aligns perfectly with our mission to provide a consistently positive experience for both vacation rental hosts and guests. The incorporation of the Chekin SDK has enabled us to present a comprehensive solution for rental owners and managers, allowing them to streamline all aspects of hosting, from property distribution to guest registration. This integration has also simplified the process for guests, offering them a more smoother check-in experience. With Chekin we’re enhancing the way we operate, setting a new standard for the vacation rental industry.”
Anna Ivaniuk – Head of Host Marketing, Holidu
The results
The integration of Chekin’s SDK has delivered remarkable immediate results for Holidu and its listings. After integrating the SDK across their 35,000 listings in more than 7 countries, outcomes include:
This innovative approach to guest registration positions Holidu at the forefront of the vacation rental industry, offering a scalable, efficient, and reliable solution that aligns with their commitment to providing an exceptional user experience.
