Whether your hotel is a smart hotel is not only measured by the use of the latest technology it may have, there are many aspects that involve this type of accommodation, here as every week we want to bring you some of the important aspects that you should consider:
- The smartest of room controls
The most common smart technology in any hotel room is to focus on air conditioning and room temperature. Recently, large chains, such as Hilton Hotels, have launched apps and digital devices that allow guests to control their rooms remotely.
- Audio Controls.
Audio controls inside hotel rooms are a super plus that guests tend to love. Siri, Alexa and Google Home have become the benchmarks in audio controls, and the hotel industry has seized the opportunity.
Walking into our room and seeing that it has been furnished with the latest smart hotel technology means we can order room service on demand. We can play the TV channels we want at the volume we want and even dim the lights to create that cinema effect. All this without having to lift a finger or even think about deciphering the random buttons on a hotel TV remote control.
- Update guest services
Getting the most out of our hotel room is more than just room service and having pizza delivered at our leisure. The smart room allows us to book spa sessions, recommends excursions, lets us know what’s on at the nearest theater that week.
Smart technology is more than just turning off a set of lights, it steps up and becomes our own personal concierge. It suggests what we should do, lets us know availability and price, then seamlessly books the entire event. No waiting at the end of a phone for someone to check what they can find out. No need for anyone to get back to us as soon as possible. The answers are right at our fingertips.
- Use of apps that allow remote control.
New devices are excellent for saving energy and ensuring that we only use electricity when we really need it. For example, being able to control the air conditioning from your mobile phone.
- Interact with locals
Why would we look at a map and decide where to go for dinner? What could we see on paper that would interest us in a restaurant? What if we could walk into that restaurant and see the view? What if we could look at the menu and enjoy the taste of the atmosphere?
This is not a thing of the future, this smart hotel technology is currently being used in a selection of Holiday Inn hotels. With the app created specifically by the hotel, guests can point their phones at a wall-mounted map and see their options. They almost experience their dinner before they even leave the hotel.
- Step into your own flat
The perfect hotel room feels like home. We walk in and it doesn’t feel strange. We don’t need to adjust anything. It just seems to fit.
Smart hotel technology has a great benefit when it comes to the returning guest. Without collecting any private data, the use of common devices allows hotels to tailor our experience even before we arrive at the hotel. Our radios can be set to our favourite stations. Televisions can be left on our favourite news channel. We could even set our alarm clock to the time we need to wake up for breakfast the next morning.
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