We have gone through two quite difficult years for all of us, in all aspects, personal, family, work. The pandemic has hit us hard, but we have managed to get up until today and try to return to a normality or rather to a new normal. .
The labor sector within the tourism market was devastated, and so far it has managed to recover, but not yet completely. We know that the situation is still complicated and that those who are dedicated to the management of holiday homes currently have a staff that perhaps does not represent not half the staff that formerly managed.
Despite this, Christmas is coming, with it a year ends and we welcome another that seems to be very promising, that is why this time we want to give you some tips that allow you to encourage your staff on these festive dates . And of course you can apply in 2022. A job done by a satisfied and happy team can never have negative results.
Incentives will help you build a band of loyal company staff. It will make them feel necessary and necessary, and in turn, they will provide optimal service that will help your business flourish. It will be a motivating factor that they will work for. They will have a goal to achieve, and this will help them to work as a team more vigorously. In addition to this, incentive programs will help increase employee loyalty to your company, added to this; It will help reduce employee turnover and absence rates.
- Attendance-based incentive
Knowing that when in the tourism sector, and more so in the housing management sector, there are few personnel, there are many possibilities that the service provided is not at an optimal level. Even after scheduling employees, if an employee is absent or late, it could put enormous pressure on other staff and affect their service.
To deter such circumstances, it is strongly recommended that homeowners, hotels and others introduce the concept of attendance-based incentives. Calculate the performance of your staff in each quarter and offer a cash reward to employees who have one or no calls or absences. When your staff know that no-shows will result in the loss of their voucher, it will help motivate them to come and be regular.
- Performance-based incentive
Monitor the performance of your staff closely and offer them rewards and raises based on their performance. With the help of robust management software, you can measure the performance of each and every one of yours. This has two advantages; If you find that an employee is performing exceptionally well, you can further boost them with incentives, on the other hand, you can organize training sessions for those who are not doing so well.
- Award individual bonuses
It goes without saying that a bonus can be a motivator for everyone. Monitor your performance and see who’s going the extra mile to provide a great customer experience and offer bonuses or rewards when you see fit. Surprise rewards tend to inspire and motivate staff to maintain a high level of performance.
Pick an employee who has been an exceptional performer for a month and do so with an Employee of the Month award. By highlighting the employee of the month, you can also make an excellent post on social media! Such actions will encourage your other employees to do their best, and in turn, help you better manage your restaurant with the services provided by them.
- Enter team bonuses
You can pair a member from the back of the house with a member from the front of the house. Whichever couple performs amazingly wins the prize. For example, arriving on time 3 days in a row = + 5 points, perfect complementary work for a week = +10 points, forgetting to sign in = -3 points. The couple with the most points at the end of the estimated period receives a voucher or gift card. Such a group effort will ensure that even if an employee is lousy, they will have to go that extra mile for their team members.
Like these many other incentives that do not necessarily have to be monetary, but that allow your employees to be more motivated and happy, which translates into a more optimal work and better results for the company.
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