Given the pace at which technology is evolving, it’s only natural to worry what the future of automation in workplaces means for the human workforce.
We can say for certain that automation is definitely changing our workplaces and the way we work, but nope, it’s NOT a robot takeover and we have more to cheer than to worry. Here’s why:
The Bright Side: Benefits of Automation in workplaces
Investing in smart technology and automation may appear to be an expensive cost to begin with but it is an investment that will deliver great returns in the long run. Incredible cost and labor savings, operational efficiency and improved safety levels (in risky occupations) are some of the key benefits of automation. And for those who still worry about the impacts of automation, guess what – you’ve probably been happily embracing automation at work for far longer than you can remember.
Automation in workplaces Isn’t New
Imagine physically going from one place to another to get a single piece of communication delivered to a client or a business associate? How cumbersome, right? You could get somebody else to do it for you, but while that will save your time, the time to get the communication across would still be the same. From telephone, to pager, to fax, to email, to instant messaging systems – technological automation has provided an upgraded solution for operational efficiency time and again. From sales to customer service, from talent acquisitions to human resources, from internal communications to email marketing. A modern business sees automation in plenty of day to day activities and it isn’t new.
Automation is Revolutionizing Hospitality
All of the above mentioned existing automations in workplaces have existed in the hospitality industry for a while. But with the evolution of new technology in hospitality, there are so many other ways in which hotels are upping their game. Not just cutting back on their operational costs but delivering a truly personalized experience to their guests. Some of workplace automations unique to hospitality industry include:
i) Contactless check-in/check-outs
A check-in process that is automated and contactless results in incredible time savings for both the accommodation providers and the guests. And who doesn’t love to maximize their time on vacation?
But that’s not all. There are tools which in addition to offering online check-in, also bring to your business features such as: Remote Access, Upselling, Legality, Identity Verification, Tourist Taxes, Deposits, and many more. Find out how to automate the entire check-in process, from booking to check-out, here.
ii) Instant, personalized communication between guests and staff
Communication at the tip of your fingers is truer today than it was ever before. Hospitality industry benefits from guest portals in hotel automation softwares and allows them the opportunity to stay connected with and offer uninterrupted service to their customers.
Read our article on Top 4 Tips for Nailing the Best Email Confirmation Template.
iii) Incredible Accessibility and Control
Automation options in the hospitality industry include gaining total control over your business from one central interface and allow you to monitor not just the functionality but the energy efficiency as well. Your guests too can take control of their own space within the accommodation – tailoring it perfectly to their personal needs during the stay. The best part? Your guests can feel empowered without you relinquishing the ultimate control – which ensures that standards of security and efficiency are constantly maintained.
Watch this demo session made by a hospitality check-in automation expert: Link here
