Today’s guests are seeking more than a bed and a roof, they want unique experiences that connect them to a place. Property managers who understand this new traveler mindset can transform a simple stay into an unforgettable journey. That’s why Chekin is proud to introduce a new feature: the ability to offer a free tour to your guests, directly from our digital platform—supercharged by Chekin’s Upselling tool.
But what exactly is a free tour, and why should every vacation rental manager care? In this article, we’ll explore the growing power of free tours, show you how easy it is to integrate them with Chekin, and reveal how our Upselling tool makes adding memorable local experiences a breeze.
What Is a Free Tour and Why Should You Offer One?
A free tour is an immersive, local-guided experience with no upfront fee, guests simply tip what they feel the tour is worth at the end. This pay-what-you-want model breaks down barriers and opens up genuine cultural discovery to everyone.
Why Free Tours Win in Hospitality
- Inclusive: Guests aren’t deterred by price or fear of disappointment.
- Authentic: Tours are led by passionate locals, revealing hidden gems and unique perspectives.
- Memorable: Experiences, not just amenities, drive five-star reviews and return bookings.
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Free Tour: How Does It Work with Chekin’s Upselling Tool?
Effortless Integration, Maximum Impact
With Chekin’s Upselling tool, property managers can highlight free tour options right inside the digital check-in process and guest app.
Here’s How It Works:
- Curated Recommendations: As guests check in online, they see handpicked free tours relevant to their destination and language.
- One-Click Booking: Guests can reserve their spot on a free tour instantly, no payment or friction required.
- Personalized Journey: Offers are tailored to each property and guest segment, maximizing engagement and conversion.
Benefits for Property Managers
- Stand Out from the Crowd: Going beyond the basics with experiences makes your property more attractive in crowded markets.
- Boost Guest Satisfaction and Reviews: Happy guests mean better reviews, which means higher rankings and more bookings.
- Monetize Effortlessly: Chekin’s Upselling tool lets you track engagement and, where applicable, earn commissions on completed experiences.
- Automation: Set up once and let Chekin handle the rest—no manual management required.
Why Guests Love the Free Tour Experience
- No Risk: Try the tour, tip only if you love it.
- Local Connection: Real guides, authentic stories.
- Variety & Choice: From street food walks to history tours, there’s something for everyone.
- Easy Access: Integrated directly into your check-in process—no searching, no missed opportunities.
Best Practices for Property Managers to Promote Free Tours
1. Promote in Your Guest Communications
Let guests know about free tours before and during their stay—via booking confirmations, pre-arrival emails, or your digital guest guide.
2. Tailor to Your Location
Choose or suggest tours that reflect your area’s character and guest interests.
3. Use Feedback and Insights
Chekin’s Upselling tool tracks participation and guest feedback, so you can refine your offers and highlight the most-loved experiences.
4. Celebrate Guest Stories
Encourage guests to share their free tour experiences in reviews, social media, or testimonials.
Chekin Upselling: More Than Just Free Tours
Chekin’s Upselling tool is designed to make the guest journey more valuable, for both guests and managers. Beyond free tours, you can:
- Offer early check-in, late check-out, airport transfers, and more.
- Bundle experiences, amenities, and services to increase your revenue per stay.
- Monitor performance with real-time analytics in your Chekin dashboard.
All these features are seamlessly woven into the digital guest experience, saving you time and maximizing every booking.
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Conclusion
Adding a free tour to your guest journey isn’t just a nice extra—it’s a smart strategy for increasing guest happiness, setting your property apart, and boosting your bottom line. With Chekin and our advanced Upselling tool, integrating these experiences is effortless, scalable, and fully automated.
Transform every stay from ordinary to extraordinary. Give your guests the city’s best—and watch your reviews, bookings, and revenue soar.
Discover how Chekin can help you automate check-in, stay compliant, protect your property, and boost revenue—saving 87% of your time and earning more from every booking.
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