Managing short-term rentals in Austria often means balancing guest experience with strict operational compliance. One of the biggest friction points is guest registration: collecting the right details, ensuring they’re complete, and submitting them correctly—on time—without adding workload to your team or slowing down arrivals.
That’s why Chekin has launched a new integration with Medatec, designed to help Austrian property managers and hotels automate guest registration and reduce the paperwork that comes with it.
Why Medatec guest registration matters for Austrian property managers
Whether you manage serviced apartments, holiday rentals, boutique hotels, or a mixed portfolio, the guest registration process can create recurring pain:
Manual work that doesn’t scale
Typing passport details into forms, chasing missing fields, and repeating the same steps for every arrival is time-consuming—especially when you manage multiple properties and high turnover. With manual processes, it’s also easier for something to be missed.
Chekin’s approach is simple: guests provide their data once through online check-in, and the system prepares it for compliant submission—reducing routine tasks and operational risk.
A guest journey that feels outdated
Modern travelers expect digital-first experiences. When registration happens at the door with paperwork and waiting time, it immediately lowers the perceived quality of the stay—especially for late arrivals.
With Chekin, guests can complete online check-in in advance and arrive already “registered,” minimizing on-site friction.
Chekin +Medatec: guest registration made automatic
The new integration connects Chekin’s online check-in and guest data collection with localized transmission to Austrian authorities via medatec.at.
Here’s the core flow:
booking → data collection → validation → automatic transfer to medatec.at → secure digital records
From the moment a reservation is confirmed, Chekin can collect the required guest details through a simple online form, validate and structure the information, and then send it to medatec.at, where it is delivered to the competent authorities in Austria—without manual work from your side.
Note: This article is informational and not legal advice. Your exact obligations can vary by accommodation type and local requirements—always verify what applies to your business.
Key operational benefits for holiday rental portfolios and hotels
1) Less admin, fewer errors
Because the workflow is automated, the risk of human error drops significantly—especially when teams are busy, arrivals are late, or multiple properties are being managed simultaneously.
2) Real time savings for your team
Your staff no longer has to retype passport details into forms, and there’s no duplicate work—guests enter their data once, and it’s reused across systems.
That frees front desk and back office teams to focus on guest service and revenue-driving tasks (upsells, reviews, operations).
3) Better guest experience (especially for late check-ins)
Guests complete online check-in before arrival, reducing paperwork and waiting time on-site—an important advantage after long journeys or late arrivals.
4) Scalable compliance across Austrian portfolios
If you manage multiple properties, consistency is everything. The integration is designed to help standardize compliance workflows across Austrian hotels and short-term rental portfolios—ideal for property managers and hotel groups that need a unified process.
5) Digital archives ready for inspections
Guest data and submission records are stored digitally, making it easier to retrieve documentation if needed and reducing the risks associated with paper logbooks.
How it works in practice
Step 1: Guests receive online check-in
Chekin sends the guest an online check-in flow (typically pre-arrival), where they enter their details once.
Step 2: Data validation happens automatically
Chekin verifies fields and structures the information to help prevent common errors before submission.
Step 3: Automatic transfer to medatec.at
The data is sent to medatec.at, from where it is transmitted to the relevant Austrian authorities.
Step 4: Everything stays traceable
Records are stored digitally, so you can retrieve them quickly if needed.
Austria coverage: Medatec plus Feratel, Capcorn and AVS
Many Austrian operators manage different property types, PMS setups, and regional processes—so flexibility matters. Alongside this new Medatec integration, Chekin already supports integrations in Austria with Feratel, Capcorn, and AVS, helping property managers choose the reporting connection that best fits their operational environment while keeping a consistent guest journey through Chekin.
In short: you standardize the guest flow (online check-in, data collection, validation, digital records) while selecting the right local integration for your compliance workflow.
Going beyond compliance: turn registration into a better guest journey
Once guest registration is automated, you can use the same digital flow to improve operations and increase revenue—without adding friction. With Chekin, Austrian property managers can build a smoother end-to-end experience, for example:
- Digital pre-arrival check-in to reduce late-night support
- Operational automation to minimize repetitive manual tasks
- A cleaner, faster arrival that increases guest satisfaction
- Room for upsells and tailored communications (when relevant to your setup)
Conclusion
For Austrian short-term rental managers and hotel operators, Medatec guest registration doesn’t need to be a daily operational headache. With the new Chekin + Medatec integration, the process becomes an automated digital flow—from booking to validated data to transmission—reducing paperwork, lowering risk, and delivering the modern arrival experience guests now expect.
If you manage properties in Austria and want to standardize compliance across your portfolio (while keeping check-in fast and guest-friendly), this integration is designed to help you do exactly that.
Discover how Chekin can help you automate check-in, stay compliant, protect your property, and boost revenue—saving 87% of your time and earning more from every booking.
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