https://chekin.com/en/self-check-in/ https://chekin.com/self-check-in/ https://chekin.com/pt/self-check-in/ https://chekin.com/it/self-check-in/ IL 25198
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Meet the Self Check-in revolution

Can you imagine not having to move
to each property to deliver the keys?

Your guests will enjoy the advantages of autonomous arrival.

  • You will not have to wait personally to the arrival times of your guests
  • Guest check-in and entrance to their room/accommodation are fully automatic.
  • Your guests’ experience will be better by having a flexible arrival time
  • Say goodbye to the loss or duplicates of keys
  • Having several reservations on the same day is no longer a problem

We offer you 3 types of remote access

Recommended

Smart lock (the best experience for your guests)

Your guests open the door with a virtual key on their mobile.

This process is 100% automatic. A smart lock that opens with a link sent to the mobile.

1. Your guest verify their identity at online check-in, sign and complete their registration. You decide if this requirement is mandatory or optional.

2. We send them a link with the virtual key and instructions. You choose when and how to send it.

3. Your guests open the door with their mobile phone.

Smart box

Your guest collects the physical key from a security box.

In this process, we keep the physical keys in a security box installed next to the door.

1. Your guests verify their identity at online check-in, sign and complete their registration. You decide if this requirement is mandatory or optional.

2. We send them a code and instructions. That code is entered in the security box that contains the physical key.

3. Your guests open the door with this key and leave it there again at the end of their stay.

Key on hand

Your guests collect the key at a nearby store.

You leave the physical keys of the property at a nearby store for your guests to collect.

1. Your guests verify their identity at online check-in, sign and complete their registration. You decide if this requirement is mandatory or optional.

2. Your guests receive an email with a code, instructions, name and address of the store to collect the keys.

3. Your guests show the code at the store, collect the keys and return them to the same store after their stay.

FAQ

Self Check-in

How do I synchronise Chekin with my remote access company?

It’s very simple. In your dashboard, you must first select the property where you want to activate Self Check-in option. Once the feature is activated, we will ask you to choose your smart lock provider (check it here) and then add an API code that they must provide you to start the synchronisation of both accounts.

What happens if a guest can’ t open the door?

If the problem is caused by the lock itself, you will need to contact your smart lock company to fix the possible technical fault.

If, on the other hand, the problem is caused by the fact that your guests have not received the code that allows them to open the door, you can send them the code manually by WhatsApp, SMS or email, and contact us to solve it.

Still have a question?

If you want, you can automate your check-ins right now