https://chekin.com/en/identity-verification/ https://chekin.com/verificacion-de-identidad/ https://chekin.com/pt/verificacao-de-identidade/ https://chekin.com/it/verifica-didentita/ Unknown 24720
Biometric Identity Verification

Automated Guest
Identity Verification
in Seconds

Confirm who’s actually checking in — through document scanning, biometric matching, and real-time liveness detection. No manual checks. No compliance gaps.

GDPR Compliant
ISO certified
Trusted by 200,000+ Properties
España · DNI
Name María García Number 12345678-A
IDESP12345678<<<<<<<<<<<<<<01
8909124F2801012ESP<<<<<<<<<<<7
Match score
99.8%
9:41
Step 2 of 3 · Selfie

Center your face

Liveness confirmed
Continue
Guest verified
in 7.4 seconds
0K+
Properties protected
Worldwide
0M+
Verifications done
And growing
0%
Match accuracy
AI-driven
<0s
Verification time
Ultra fast
Why identity verification

Built for hosts. Effortless for guests.

Security that protects your business without slowing down the guest experience.

Stop fraud before it starts

Block fake IDs and unauthorized bookings before arrival. Reduce chargebacks, property damage risk, and liability.

Verified in under 10 seconds

Frictionless flow guests complete on their phone — no app downloads, no staff intervention.

Compliance on autopilot

Automatically meet KYC, local registration, and legal requirements — with a complete verification record for every stay.

Why switch

Manual check-ins cost more than you think

Unverified guests increase risk. Manual processes slow operations.

Without Identity Verification

Risk
  • No reliable confirmation of who enters your property
  • Slow, manual ID checks at arrival
  • Exposure to fake bookings and chargebacks
  • Compliance gaps that can lead to fines

With Chekin Verification

Recommended
  • Every guest verified before arrival
  • Fully automated — no staff required
  • Fraud prevented before check-in
  • Automatic regulatory compliance
  • Complete verification history for every booking
How it works

Three steps. Under 10 seconds.

From document capture to verified guest — no manual review needed.

01

Guest scans their ID

Passport, national ID, or driver’s license. Data is captured instantly with OCR.

02

Biometric match

A live selfie or short video is matched against the document photo in real time.

03

Verified instantly

Guest is approved, you’re notified, and access details can be sent automatically.

Verified
Access details sent
How it works · Layer 1

Layer 1 — Document Verification (OCR + MRZ)

The first layer confirms the authenticity and accuracy of the document itself. Two reads happen simultaneously — and are cross-checked against each other.

Document scan · Front
DNI · ES
España
Documento Nacional de Identidad
ApellidosGARCÍA LÓPEZ
NombreMARÍA
Fecha de nacimiento01 01 1980
NacionalidadESP
DNI Núm.99999999R
Validez01 01 2035
IDESP99999999R<<<<<<<<<<<<<<< 8001010F3501014ESP<<<<<<<<<<<4 ESPANOLA<ESPANOLA<<CARMEN<<<<<<
OCR extraction · 7 fields parsed
OK
MRZ parsed · checksum valid
OK
OCR ↔ MRZ cross-check · data matches
Match
Front scanAlways required
Back scanNational IDs only · address redacted

OCR — Optical Character Recognition

Extracts the visible, human-readable fields: name, date of birth, document number, nationality, expiry date.

MRZ — Machine Readable Zone

Parses the machine-encoded strip at the bottom of passports and IDs — a standardized, tamper-resistant format encoding the same identity data.

Cross-check

OCR and MRZ data are compared automatically. If they don’t match, the verification is flagged — catching tampered documents a single-layer read would miss.

150+ countries · 2,500+ document templates
Chekin automatically determines which documents are valid based on property location, guest nationality, and guest country of residence. No manual configuration.
Security meets convenience

Two verification levels. One seamless experience.

Choose the right level of protection for each property. Both complete in under 10 seconds.

Matched
Standard

Selfie Match

Fast photo-to-ID comparison for standard security — ideal for most vacation rentals and apartments.

  • AI face-matching against ID photo
  • Completes in under 7 seconds
  • 99% guest completion rate
Look left
Smile detected
Advanced

Liveness Detection

Advanced anti-spoofing with real-time video and deepfake protection — for high-value stays and regulated markets.

  • Active liveness prompts (blink, turn)
  • Deepfake & mask detection
  • ISO 30107-3 compliant PAD
Full visibility

Complete control from one dashboard

Instant status for every booking — verified, pending, or flagged. You only intervene when necessary.

Real-time status

Monitor verified, pending, or flagged bookings at a glance.

Smart alerts

Immediate notifications for failed or suspicious attempts.

Manual control

One-click manual override or re-verification when needed.

Audit ready

Exportable logs with timestamps and match scores.

app.chekin.com/verifications
Overview
Verifications3
Reservations
Guests
Properties

Verifications · Today

AllVerifiedPendingFailed
42
Today’s arrivals
39
Verified
1
Flagged
Guest
Property
Status
Score
MG
María García
ES · DNI
Casa del Mar · 302
Verified
99.8%
JP
James Palmer
UK · Passport
Puerta del Sol · A2
Verified
99.1%
LR
Lucia Ricci
IT · CIE
Villa Serena
Pending
KS
Klaus Steiner
DE · Passport
Pórtico 14 · 1B
Verified
98.7%
SF
Sophie Fournier
FR · CNI
Mirador Real
Flagged
61.2%
Localization

Every country has different rules. Chekin knows them all.

Most identity verification solutions use a generic document list. Chekin doesn’t. The system determines valid documents by crossing three variables.

The 3-variable rule engine

Property location
Italy
Guest nationality
Germany
Country of residence
France
EQUALS ↓
Passport only · MRZ required Check-in de visu · Italian compliance applied automatically
150+
Countries
2,500+
Document templates
24/7
Regulation updates
Italy

Requires visual verification at the exact moment of arrival — check-in de visu. Not before, not remotely. Handled automatically.

· Compliant
Dubai · UAE

Enforces strict identity requirements most generic solutions don’t cover. Chekin does.

· Compliant
Security & compliance

Compliant by design — not by accident

Every step of the verification flow is engineered around data minimization and European privacy standards.

Minimal data collection
Only essential fields are collected at each step — nothing extra.
Address data redacted
Address fields from document backs are redacted before storage.
Biometrics discarded
Face embeddings are used for matching, then immediately discarded. Never stored.
Retained fields only
Name, nationality, document number, and expiry. Nothing else.
Full audit trail for every verification
Timestamped, immutable log of every check — document read, biometric match, liveness result — exportable on demand for audits and investigations.
GDPR compliant
ISO certified
ENISA-compliant

What hosts say about us

Operators running real properties — from 40 to 300+ units.

The ID verification feature has instilled a greater sense of confidence in our team, ensuring the authenticity and security of our guest interactions.

H
Hostmacher
Property manager · Germany

Upon successful verification and registration, guests receive a secure digital key via email. This key allows them to access their apartment using smart locks, eliminating physical key handovers.

H
Hybrid Resi
Co-living operator · UK

We’ve been working with Chekin since we managed 10 properties, and it has really helped us grow as a business. We now manage more than 120 properties throughout Spain.

R
R2R Consulting
120+ properties · Spain
For platforms & developers

Already running a platform? Embed this directly inside it.

Identity Verification is available as a standalone add-on through the Chekin SDK — part of the Chekin Trust Platform, the same infrastructure used by 200,000+ properties worldwide.

Connect your PMS, CRM, booking engine, channel manager, or any hospitality app and offer verified guest identity natively, under your brand. No redirects. No external tools.

PMSCRMBooking engineChannel managerCustom apps
Built by Chekin · Branded by you
Your Platform
yourapp.com / check-in
Powered by Chekin
SDK · identity verification frame
Document scan · OCR + MRZ
Verified
Biometric match
99.8%
Liveness detection
Passed
POST
/sdk/v2/verify · chekin-trust-platform
FAQ

Identity Verification, answered

Pricing, privacy, supported documents — here’s what hosts ask most before switching.

Still have a question?

Talk to a product specialist — most calls resolve in 15 minutes.

Contact us

How much does identity verification cost?

Identity verification is an add-on feature available on paid plans. Pricing is per verification — you only pay when a guest completes the process. It’s designed to pay for itself by preventing just one fraudulent booking.

Is the biometric data secure and GDPR compliant?

Yes. All biometric data is encrypted in transit and at rest. Chekin is fully GDPR-compliant, ISO certified, and ENISA-compliant. Data is retained only for the legally required period and then automatically deleted.

What happens if a verification fails?

If the biometric comparison doesn’t produce a confident match, the guest is prompted to retry. If it still fails, you’re notified and can choose to verify manually from your Chekin dashboard.

Which identity documents are supported?

Chekin supports passports, national identity cards, driving licences, and residence permits from over 150 countries. The OCR engine is trained on more than 2,500 document templates.

What is the difference between selfie and liveness verification?

Selfie match compares a single photo against the document photo — it’s the fastest method. Liveness detection adds a short video sequence with on-screen prompts, confirming a real person is present and blocking spoofing attempts.

Secure every check-in.
Automatically.

Start verifying guests in minutes. No technical setup required. Integrated with all major PMS and OTA platforms.

sonder
NUMA
Altido
HOLIDU
guesty
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