From online check-in to checkout — and everything in between: upselling, ID verification, digital keys, kiosks, payments, compliance, and guest communication. Managed from one dashboard.
Room upgrades, early check-in, breakfast, parking, spa and a curated marketplace of third-party experiences — surfaced during online check-in when guests are most engaged, AI-matched to each guest profile. Your services plus the experiences you'd never have time to source. Zero front-desk effort.
Eight capabilities your hotel needs, each built into a single guest flow.
Your guests handle registration, documents, and payments from their phone before they walk in. Your front desk starts each shift knowing exactly who's arriving, what's done, and what's outstanding.
OCR scans a passport and fills the registration form in seconds. Put it on a tablet at reception or a kiosk in the lobby. Either way, your guests move through faster and your staff processes less.
Scan your booking QR or tap to start
Biometric face matching runs during check-in, not after. Fraud drops, chargebacks drop, and your property meets the strictest ID requirements without adding a single step for your team.
Guests receive a digital key on their phone after completing check-in and verification. Compatible with 20+ smart lock brands. Your front desk closes at midnight; your property doesn't.
Room 304 · Floor 3
Chekin auto-submits guest data to the right authority in 15+ countries and calculates tourist tax across 45+ jurisdictions. The requirement changes by region; what Chekin sends always matches.
Room upgrades, early check-in, late checkout, breakfast, parking, spa and curated local experiences appear during registration. Guests choose and pay when they're most engaged. Revenue lands in your dashboard without your staff pitching anything.
An AI inbox handles routine questions across email, SMS, and WhatsApp with property-specific answers. Digital guidebooks give guests everything about the property and area, auto-translated into their language.
The night before leaving, guests open a link on their phone and finish everything in one place — folio, late check-out, transfer, payment, e-invoice, and feedback. No queues, no pile-ups when the next wave of guests arrives.
Measured outcomes from properties between 30 and 500+ rooms.
Check-in drops from 10 minutes to under one. Guests arrive registered, verified, and paid.
Police reports and tourist tax go out without your team touching a portal.
Room upgrades, early check-in, F&B and experiences — at a 9–14% attach rate during self-service check-in.
Smart routing concentrates positive feedback where it matters.
From "I'm here" to "I'm in my room" without a queue.
PMS, channel managers, locks, authorities, payments.
Conservative attach rates applied to bookings they already had. No magic numbers — figures a GM or revenue manager can defend in a budget meeting.
European boutique group operating five city properties. Chekin AI segments guests by profile and travel reason — leisure couple, business solo, family — and pairs in-house services (room upgrade, spa, F&B, parking) with a curated third-party catalogue (guided museum tours, fine-dining reservations, opera tickets, wellness experiences). No extra front-desk workload.
Most upsell decks promise the moon. We sized these scenarios using attach rates and ARPU you can defend in a budget meeting — the kind a GM or revenue manager will believe before signing.
Reservations sync automatically, so check-in links go out the moment a booking lands.
Find your PMS
"We replaced four separate vendors with Chekin. The guest app, the kiosk in the lobby, the check-out flow and the reviews loop now feel like one product. Our team loves it, our guests love it."
15 minutes is all it takes to see what your reception could become.
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