Online Check-in at Villas and Apartments

The tourist accommodation sector has developed significantly over the last few years, adopting a more digital approach. 

We observe this in the range of tourist accommodations (villas, flats, hotels, etc.) which are increasingly opting for the automation of the check-in process. The benefits of eliminating the traditional check-in method are obvious: Eliminate the paperwork, save hundreds of hours and improve the guest experience. 

For this reason, in today’s post we are going to see how online check-in is adapted to tourist Villas and Apartments, which are its advantages and which tool to use for its correct implementation.

Traditional Check-in VS Online Check-in

Check-in is a process by which the guest’s details are taken prior their entrance to the tourist accommodation. 

It must be carried out in all types of tourist accommodation as it is compulsory to keep a record of the guests staying at the property.  In addition, in Spain as in many other countries, it is also compulsory to send travellers’ reports to the police.
Doing all these tasks mentioned above through Online Check-in or traditional Check-in can mean a huge difference.

Traditional check-in implies that there must be contact between the guest and the host so that the guest’s details and signature can be collected. Therefore, by using the traditional method, this process will be completely manual and will depend entirely on the owner.

However, times are changing. It is becoming more and more common to find all types of tourist accommodation carrying out the check-in process, from booking to check-out in a fully automated way. 

The Check-In revolution consists of automating the processes mentioned above, from booking to check-out. Using a software like Chekin to perform all tasks for you: Check-in and guests identification, signing and modification rental agreements online, online payments, remote access to the property, sending data to the police, upselling and much more. 

So the difference between online check-in and traditional check-in is evident. The commitment to the automation of the check-in process results in great benefits for both guests and owners: A quick (no waiting), secure and convenient service.

Benefits of implementing Online Check-in for Villas and Apartments 

Whatever type of property you manage, online check-in is a win-win. It helps you scale your business, save hundreds of hours and earn more money with every booking.

Traditional check-in wastes hundreds of hours a day on repetitive and tedious tasks that add no value to the business or the guest. 

Online Check-in, on the other hand, avoids having to go to the property to hand over the keys and even eliminates the owner’s worries about complying with legal requirements. 

Also, Online Check-in avoids contact between guest and host. This will additionally help you to offer a secure service that complies with COVID security measures.

In addition, Online Check-in is not only beneficial for you as the owner of a tourist accommodation. It also results in many advantages for your guests as they will not have to waste their holiday time checking in in the traditional way. On the contrary, it will be a simple and intuitive process that they will be able to complete from their mobile phone in less than a minute.

Online Check-in steps: Special Villas and Apartments

Automated communication with the guest

At the moment the booking is created, guests receive a link in their email that leads to a form with the registration process. In addition, this link can be personalised by the owner with their image and signature. (Owners can select whether the link is sent automatically or manually).

Personal data 

Guests add the personal data required by the country in which the property is located. They do it quickly and easily, from their mobile phone. 

Signing the rental agreement online

Once the registration form has been completed with all the guest’s details, the next step can be taken. Guests can consult the rental agreement to read and sign digitally. In addition, owners can modify the contract from the control panel and add personalised clauses with the house rules for each property.

Legal

Automatic sending of guest records to the police and online storage of the tourist registration book during the time required by law.

Identity verification 

Through the “Biometric Match” technology, a photo of the ID card and a selfie or photo of the guest (taken in real time) are compared in search of similarities for subsequent identity verification.

Remote Access to the property 

Once the guest’s identity is correctly verified, a code is automatically sent to their email address allowing them to access the villa or apartment. Here is a guide to remote access where we explain all the options available on the market. 

Online payment 

After the previous steps, guests will be able to pay online, whether it is the reservation, deposits, tourist taxes (automatically calculated in the online check-in) or any other type of online payment. Owners can select mandatory or optional payments.

How can I implement Online Check-in in my Villa or Apartment?  

Chekin is a software that helps owners of tourist accommodation automate the entire Check-in process, from the moment the reservation is created until the Check-out. 

Today, more than 15,000 owners worldwide use it to improve guests’ experience while saving up to 80% of their time. 

But that’s not all, you’re lucky! Chekin now offers you the possibility to start a free trial with access to all its features during 14 days. No credit card required and no commitments. 
For more information, click on the following link or get to know all the features of this innovative tool.