This is the best strategy for digitizing your hotel reception
The reception of a Hotel is one of the most important places, it is the face of your hotel, the first place your future guest will meet, that is why you should always have the best of the best in this space , whether in terms of design, personnel or technology.
From Chekin we are always pleased to give you the best advice on how to improve your accommodation and adjust it to the high quality standards of the market. This time, we want to emphasize the need for you to join in applying one of the strategies that has revolutionized hotels and vacation rentals in recent times, and this is none other than online Check-in and Self Chekin (remote access), which is nothing more than the digitization and automation of your entry and registration processes.
There are many advantages that online check-in allows you, for example, to speed up the arrival of guests, avoid crowds at reception and invest in customer experience, since the staff can focus on giving the traveler a bonus, leaving the whole process aside more routine.
Important and relevant aspects such as obtaining the data of your guests, sending them to the authorities and safeguarding this data for future visits, is possible with just a few clicks. You forget about the paperwork, the fight with the computer because it is “not working”, and you also give the guest the opportunity to do everything from where they are, without haste, without pressure.
Many are the hosts who do not live near their property, or who live in it, so the reception of each traveler, sometimes represents or the need to pay a third party or even to limit their time, but this ends when You use tools or software that allow your host to do everything from your mobile, monitor registrations, income, expenses, even keep in constant contact with both your property and your guest, without the need to be physically there.
If you have a tool that can be integrated with your PMS, or with your reservation calendar, the processes are linear, fast and efficient, then why hesitate to have one?
If only online check-in seems wonderful to you, how about adding a little more futurism, and if you have smart locks, you can connect it with them and give your guest totally remote, fast and stress-free access. The numbers do not fail, more and more small and medium hotels are added to the list of “digitized” hotels, it has already become almost an essential requirement within the demands of the guests, a fact that indisputably intensified due to the arrival of Covid-19.
If you are a tourist accommodation or hotel owner and you don’t use Chekin yet. Here is the solution to save 80% of your time and earn more with every booking.
