Managing a short-term rental deposit efficiently is one of the most practical challenges property managers face. It is not only about protecting the property if something goes wrong. It is also about building a smooth operational workflow before chec...
English Tourism Week 2026 is a national tourism campaign taking place from 13 to 22 March 2026. For vacation rental managers, serviced apartments and boutique hospitality operators, it is a strong opportunity to increase visibility, attract domestic ...
Guest satisfaction management is one of the most important growth levers for hotels and vacation rentals in 2026. It affects review scores, guest loyalty, operational efficiency, and revenue. But while most hospitality businesses say guest satisfacti...
Managing a security deposit for vacation rental properties is no longer just a basic safeguard. For property managers, it is part of a broader protection strategy that helps reduce disputes, protect revenue, improve guest accountability, and keep ope...
Holiday lettings reviews aren’t just “nice to have”. For most property managers, they’re the closest thing to a growth engine you don’t have to pay for every month. More (and better) reviews typically mean: In short, reviews reflect two thi...
If your team spends hours answering “How do I check in?” and “What’s the Wi-Fi?”, they have almost no time left for what actually creates unforgettable stays: anticipating needs, personal touches, and VIP-level problem solving. That’s the...
If peak season is about capacity, shoulder season is about control. It sits between high and low season (often spring and autumn, depending on destination), when demand is real—but more fragmented, more price-sensitive, and more influenced by event...
UK holiday rentals are entering 2026 with two forces pulling at the same time: growing demand and growing complexity. Demand is rising across the UK, but it’s highly seasonal and concentrated in hotspots; meanwhile, guest behaviour is shifting (lat...
Managing multiple Airbnb listings means your “billing” process can’t rely on guesswork. Guests (especially corporate travelers) often need formal documentation for reimbursements, while your accounting team needs clean records for tax reporting...
Guest reviews are no longer “nice to have.” For hotels and vacation rentals, they shape visibility on OTAs, influence booking decisions, and signal trust before a guest ever clicks “Reserve.” A strong guest review reply strategy turns feedbac...
The Scottish Government has introduced a new Statutory Instrument (SSI) to adjust its short-term let licensing scheme. For many holiday let owners, this is not a full reset of the rules, but it is a clear step towards more proportionate regulation. I...
This article is for property managers and hoteliers who run short-term rentals, serviced apartments or hotels and want more repeat guests and better reviews. Guest engagement is the ongoing relationship you build with every guest before, during and a...
