If you don’t know what upselling is, here we explain it to you. Upselling is nothing more than a sales strategy that involves encouraging customers to purchase a more sophisticated or modern version of the product they originally intended to buy. F...
The reception of your hotel or holiday accommodation is the first face that the guest sees of the place where they will spend their next vacation, so it is essential that you always make a good impression. An ineffective reception can damage that fir...
Designing and delivering the ultimate hotel experience to your guests begins even before their arrival. While pre-arrival Email communication is important, it is likely going to be forgotten once they’ve set foot on your property. From then on it...
With the arrival of covid, many things changed in the tourism sector, starting with the mentality of the tourist, who now values his time much more and wants to spend it on enjoying himself and not on long waits at a reception desk to check-in or pay...
It is a fact that the pandemic brought a lot of changes in the hotel and tourism sector in general, among them digitalization, which seems to be one of the incorporations that came to stay and make vacation accommodation a better and developed catego...
Como cada semana es importante que conozcas de primera mano cuales son las tecnologías que están cambiando el sector turístico y la forma en la As every week it is important that you know first hand which are the technologies that are changing the...
During the pandemic, Google has been launching a series of tools that allow hotels to boost their direct sales or advertise their accommodations for free, but Hotel Insights had not yet reached one of the countries with the highest tourist demand, su...
From Chekin we always seek to bring you the best tips, advice and warnings that are developed around the hospitality and travel tech market. In this opportunity, we want to share with you some of the tips that great management companies have develope...
The safety of the guests should always be the most important thing for every host, as it is what every tourist is looking for: Being able to stay in a safe place, where they feel comfortable. That is why checking that you comply with all the security...
In the last few years, due to the pandemic it has been really difficult to keep staff in the hotels, for many reasons, economic, low occupancy levels, among many other reasons. That is why retaining the staff we have and making our hotel attractive a...
It is a fact that a large percentage of tourists like to book through online portals and agencies that help them get the best accommodations. This service is provided by the OTAS that charge tourist accommodations a commission for the reservations ma...
It has been very difficult times that the hotel sector has had to live, however, experts point out that there are many and very different possible strategies that hotels can adopt , almost as many as there are types of establishments. Aida Muñoz ,...
