Ensure the hygiene of your hotel with these simple steps and enhance your guest experience
As we have always emphasized, the cleanliness of a hotel is essential and vital in order to be distinguished as an accommodation suitable for tourist use, such as increase your guest experience. Today this aspect has become more prevalent, since we have gone through a pandemic that has forced us to take extreme measures of safety and hygiene, although it already seems to be leaving our lives we cannot lower our guard.
That is why we bring to all hoteliers some tips that the World Travel and Tourism Council (WTTC) has designed and that you may not know, but it is never bad to know.
The World Travel and Tourism Council (WTTC, for its acronym in English), issued hygiene and sanitation protocols for hotels and businesses, as a way to reactivate tourism once the confinement measures around the world due to the coronavirus pandemic ended. COVID-19 in its entirety. However, not everyone knows them, especially hoteliers whose accommodations are not that large, tended to improvise on security measures.
Below we provide you with several good practices to ensure adequate disinfection in each space of the hotel, always with the aim of enhance the guest experience by feeling at home this season.
Preventive cleaning in rooms
Ventilate rooms before cleaning. Let fresh air in for at least 20 minutes and, if possible, keep the windows open until you’re done.
Bedding and towels are always washed by industrial laundries, guaranteeing the disinfection of the garments.
In case of dust or dirt, clean beforehand with a cleaning towel and product to later disinfect. It is recommended to change cloth in each client room and after cleaning one room, impregnate it again with disinfectant product before proceeding with the cleaning of the next one.
Once the bedding has been removed, it is advisable to spray the mattress and pillows with a specific disinfectant for professional use.
And if possible, as an additional measure after disinfection with substance we implement the use of UV lamps in the bathroom faucets, door handles, etc.
Preventive cleaning in common areas and key supplies for disinfection
- It is recommended to extend the frequency of cleaning in these areas. Ventilate more frequently as in bedrooms
- Special emphasis on frequent contact areas: railings, handrails, elevator buttons, knobs and switches, vending machines, doors, computers for customer use, etc.
- A greater assistance program for cleaning and disinfection should be maintained in children’s areas, games, facilities, etc.
- Cleanliness and reduced capacity in elevators to avoid large groups in small spaces and in turn, encourage the use of stairs.
- For furniture with soft surfaces such as sofas, padded chairs or others that are not removable, specific cleaning procedures are recommended such as steam cleaning and / or disinfectant sprays for fabrics after vacuuming.
- In carpets and rugs, the rougher they are, the greater the possibility of virus storage. Cleaning with shampoo or dry and ozone system is recommended.
- Do not confuse cleaning and disinfecting. To disinfect a surface, we must first clean it, remove dust and other dirt. Understanding the difference between cleaning and disinfecting helps prevent the spread of germs. Cleaning is the act of removing germs, dirt, and impurities.
Always remember that the safety of your guests comes first, so don’t let your guard down yet, make sure everything is fine and that your guest experience.
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