R2R Consulting Inmobiliario: Automating guest registration and data report to authorities
Who is R2R Consulting Inmobiliario?
R2R is a real estate consultancy that manages tourist accommodations in Spain. Currently, thanks to their experience, contacts and knowledge in the market, they offer holiday management services to more than 120 owners with the aim of helping them to get the best profitability out of their business.
R2R has its own reservation portal “Reservalos.es” where guests can search for accommodation directly without intermediaries.
Challenges
Spain’s leading real estate consultancy had its challenges very clear:
- Save time in daily operations for efficient property management.
- Automate the check-in process in all the properties we manage.
- Reduce administrative work derived from legal requirements: Police reporting and storage of travelers’ books.
- Get an automation tool that was integrated with our reservation software.
- Obtain the email address of guests in order to be able to carry out loyalty campaigns after check-out.
“Our biggest challenge was to automate the processes for a more efficient management of the properties.”
The solution: Chekin
According to R2R’s founder, today, efficient and automated management is key to growing any business.
In the case of the real estate consulting firm, they have been working with Chekin since they managed 10 properties. And they say that betting on the automation of processes such as guest registration and police reporting has helped them grow as a business. They now manage more than 120 properties throughout Spain and look to the future with the prospect of continued growth.
“We have been working with Chekin since we managed 10 properties, it has really helped us grow as a business. We now manage over 120 properties throughout Spain.”
Among others, Chekin allows them to collect traveler data and report to the police in an automated way. In addition to the effortless legal compliance it offers, guests read and sign the lease digitally during the online check-in process. And for added convenience, traveler reports are stored in a cloud, without the need to store hundreds of papers in an office.
New Benefits
By using Chekin, R2R Consulting Inmobiliaria has gained a number of benefits:
- All-In-One digital solution: they work with an All-In-One solution thanks to Chekin’s full integration with their Avantio booking software.
- Data synchronization: Data such as e-mail or guest name collected during online check-in are synchronized with the booking software, so they are able to create loyalty campaigns to their customers.
- Automated processes: They have achieved the automation of guest check-in: Online registration and autonomous access to the property. Saving hundreds of hours per year.
- Compliance with legal requirements: They send travelers’ reports to the corresponding authorities in an automated way and store the data in a cloud. Thus effortlessly complying with the legal requirements of the national area.
Takes the guest experience to the next level
In short, relying on online check-in technology has enabled R2R Consulting Inmobiliario to improve customer satisfaction and loyalty by offering a more satisfying and secure user experience throughout Spain.
Simply choose one of the following steps to get started:
- Sign up now and save time and money by automating your guest bookings.
- Enjoy a 14-day free trial period. During this time, you will have full access to all features to see how Chekin can help you in your daily activities. Simply enjoy our platform without any commitment. No credit card required.
