Take a look at the new forms of payment that can revolutionize your vacation rental.
Not only have guest registration or vacation rental check-in been touched by technology, but the ways we pay have changed in recent years as well. Something that looked futuristic is already here and has been accelerated due to the pandemic. Companies have found it necessary to adapt to changes at an accelerated rate. This is mainly due to a higher consumer demand for a fast, seamless shopping experience with as little contact as possible.
This trend is growing and not detrimental, so vacation rentals cannot wait to update, and take into account new trends, specifically, there are 5 new payment methods that are coming to life in the hospitality sector.
Next, we collect the main payment trends that will mark this ecosystem during 2021, according to Sipay.
QR code payments
More than 90% of mobile users in Spain admit to having ever scanned a QR code. These have become one of the main payment trends this year, especially due to the comfort of use that it represents for the end user. This only needs to have its own mobile phone to scan the QR code of the establishment where you want to make the payment.
Contactless payments
Since the start of the pandemic, contactless payments have seen high usage growth. This payment method allows the customer to make a purchase through systems that do not require physical contact. In this way, it makes it easier to maintain prevention and hygiene measures to avoid contagion.
Cards without a number and tokenization, other payment trends
These types of cards are those that do not have any number, expiration date or CVV printed on their surface. In this way, it is intended that the owner of the card is the only one who can consult all these compromised data by accessing the website or the bank’s app. With regard to the tokenization of payments, it is a very powerful functionality that allows the card data to be converted into an alphanumeric code (unique token) linked to that card. The objective is to store the data in a safe way to be able to use it in the future, thus facilitating recurring purchases.
Users are the biggest beneficiaries of this type of solution, since they avoid re-entering their card details. So they only have to save their preferred payment method and streamline the purchase process in general.
Biometric payment systems
Two out of three consumers prefer to use contactless solutions over touch alternatives. Authentication through biometric systems is having a great acceptance among users, since it allows transactions to be carried out in a matter of seconds, avoiding the introduction of the PIN number. Biometrics is constantly evolving and it is expected that over the years it will reach a greater presence among users. Recent developments include fingerprint cards, eye-tracking, facial recognition or voice management.
Neglected payments
Unattended payment is one that is made without any physical support person helping the customer in the purchase process. Therefore, it is vitally important that these types of systems are as digital and intuitive as possible.
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