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Deutsch Chekin Soluciones Digitales, S.L. designs and operates its technological solution in accordance with the principles and requirements established by current data protection regulations, including the General Data Protection Regulation (RGPD).
For this reason and following the principles of legality, loyalty and transparency, we provide you with this Privacy Policy.
1. Who is the Data Controller of your data?
| Controller | Chekin Soluciones Digitales, S.L |
| NIF | B21579990 |
| Social Domicile | Avda. República Argentina, 24 – 7º, 41011, Sevilla |
| E-mail address | dpo@chekin.com |
| Telephone | 661206022 |
2. For what purpose do we process your personal data?
At Chekin Soluciones Digitales, S.L, we process the information provided by Guests for the following purposes:
| Purpose | Description |
Identity verification | Facilitate the identification process of the Guest by digitalising their identity document and sending it to the competent authorities, in accordance with applicable regulations. |
Regulatory compliance | Transmit the Guest’s data to the legal authorities in accordance with the current regulations on registration of travellers in tourist accommodation. |
Check-in management | Enable the digital management of check-in at the accommodation, facilitating the Guest’s stay and speeding up the check-in process. |
Attention and support | Respond to requests, queries or incidents related to the digital check-in service. |
3. What is the legitimacy for the processing of your data?
The legal basis for the processing of Guests’ personal data is:
| Legal Basis | Aplicación |
Art. 6.1.b GDPR: Execution of a contract | Processing necessary to manage the digital check-in and verify the identity of the Guest in the accommodation process. |
Art. 6.1.c GDPR: Fulfilment of a legal obligation | Transmission of the Guest’s data to law enforcement or governmental authorities in accordance with applicable traveller registration regulations. |
Art. 6.1.f GDPR: Legitimate Interest | Attention and support to Guests in case of incidents related to the digital check-in service. |
The data we request from you are adequate, relevant and strictly necessary and you are under no obligation to provide them, but failure to provide them may affect the purpose of the service or the impossibility of providing it.
4. What personal data do we process?
In order to fulfil the purposes described above, the following data is collected:
- Identification data: Name, surname, DNI/NIE/Passport.
- Contact details: Email, telephone number.
- Accommodation data: Dates of stay and data related to registration in the accommodation.
- Verification data: Photographs of the identity document and of the Guest (selfie type), only for identity verification. These images are deleted immediately after the verification process, in compliance with the data minimisation principle set out in the GDPR.
5. How long will we keep your personal data?
The personal data provided will be kept for the time necessary to fulfil the purposes of the processing and to determine possible legal liabilities. In particular:
- Identification and contact data: They will be kept during the contractual relationship and, subsequently, for the period of time legally established by applicable regulations.
- Verification data (photographs of the Guest and ID): Will be deleted immediately after verification.
6. To which recipients will your data be disclosed?
We inform you that certain data, by virtue of the regulations in force or the contractual relationship you maintain with Chekin Soluciones Digitales, S.L, may be communicated to:
– The hosts or owners of the accommodation where you have made the reservation, exclusively for the management of check-in and compliance with the guest registration regulations.
– Competent public administrations, such as the State Security Forces and Corps, for the fulfilment of the legal obligations of registration of travellers established by the regulations in force.
– Service providers contracted by Chekin Soluciones Digitales, S.L. who act as data processors, such as hosting services, management tools or technological platforms, with whom the corresponding contract has been formalised to ensure compliance with the GDPR.
– Courts or tribunals, in the event that it is necessary to comply with judicial or administrative requirements.
7. What are your rights when you provide us with your data?
The data protection rights that data subjects may exercise, where applicable, are:
| Rights | What does it consist of? |
| Right of access | Consult what personal data the Data Controller processes. For more information, click here. |
| Right of rectification | Modify the personal data processed by the Data Controller when they are inaccurate, incorrect or incomplete. For more information, click here. |
| Right to object | Request that the Data Controller does not process your personal data for certain specific purposes. For more information, click here. |
| Right of Erasure | Request that the Data Controller delete their personal data. For more information, click here. |
| Right of limitation | Request that the Controller restricts the processing of their personal data. For more information, click here. |
| Right of portability | Where the processing is carried out by automated means, you receive your personal data in a structured, commonly used, machine-readable and interoperable format and you can transmit them to another controller. For more information, click here. |
| The right not to be subject to automated individual decisions. | This right aims to ensure that you are not subject to a decision based solely on the processing of your data, including profiling, which produces legal effects on you or similarly significantly affects you. For more information, click here. |
| Right to lodge a complaint with the competent authority | File a complaint against the Data Controller with the Spanish Data Protection Agency (AEPD) if the User considers that the entity has processed his/her personal data in breach of the regulations. |
The holders of the personal data obtained may exercise their personal data protection rights by sending a written communication to the registered office of Chekin Soluciones Digitales, S.L. at Avda. República Argentina, 24 – 7º, 41011, Sevilla or to the e-mail address provided for this purpose: dpo@chekin.com
8. Can I withdraw my consent?
You have the possibility and the right to withdraw consent for any specific purpose given at the time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.
9. Where can I complain if I feel that my data is not being handled correctly?
If any data subject considers that their data are not being processed correctly by Chekin Soluciones Digitales, S.L. or that requests to exercise their rights have not been dealt with satisfactorily, they may lodge a complaint with the corresponding data protection authority,
10. Security and updating of your personal data
In order to safeguard the security of your personal data, we inform you that we have adopted all the technical and organisational measures necessary to guarantee the security of the personal data supplied. All of this to avoid their alteration, loss and/or unauthorised processing or access, as required by law, although absolute security does not exist.
It is important that, so that we can keep your personal data up to date, you inform us whenever there is a change in them.
11. Confidentiality
Chekin Soluciones Digitales, S.L. informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any of the processing phases. We will not transfer or communicate your data to any third party, except in the cases provided for by law, or unless the interested party has expressly authorised us to do so.
12. Modifications to the Privacy Policy
Chekin Soluciones Digitales, S.L. reserves the right to modify this policy to adapt it to new legislation or changes in services. In case of relevant modifications, the hosts will be informed through the means of contact provided.
