Privacy policy

Chekin Soluciones Digitales, S.L. designs and operates its technological solution in accordance with the principles and requirements established by current data protection regulations, including the General Data Protection Regulation (RGPD).

For this reason and following the principles of legality, loyalty and transparency, we provide you with this Privacy Policy.

1. Who is the Data Controller of your data?

Controller	Chekin Soluciones Digitales, S.L
NIF	B21579990
Social Domicile	Avda. República Argentina, 24 – 7º, 41011, Sevilla
E-mail address	dpo@chekin.com
Telephone	661206022

2. For what purpose do we process your personal data?

At Chekin Soluciones Digitales, S.L., depending on the category of interested party in question, we process the information you provide us with the following purposes:

Purpose	Description
Managing the contractual relationship	Register as a host on the platform and manage your user account.
Provision of services	Enable the use of the Identification Verification tool to verify the identity of guests, manage accommodation information and process payments for contracted services.
Compliance with legal obligations	Ensure compliance with applicable regulations, such as the obligation to report data to the competent authorities in the field of public security.
Customer service	Deal with queries, complaints and manage incidents related to the host’s account.
Commercial communications	To send information about news, promotions and service improvements, if the user consents.

3. ¿Cuál es la legitimación para el tratamiento de sus datos?

The legal bases for the processing of your personal data as a host may be:

Legal Basis	Application
Art. 6.1.b GDPR	Execution of a contract to which the host is a party (account management, provision of services, processing of payments).
Art. 6.1.c GDPR	Compliance with a legal obligation applicable to Chekin (communication of data to the authorities).
Art. 6.1.f GDPR	Legitimate interest for the management of consultations and improvement of services.
Art. 6.1.a GDPR	Consent to the sending of commercial communications.

The data we request from you are adequate, relevant and strictly necessary and in no case are you obliged to provide them, but failure to provide them may affect the purpose of the service or the impossibility of providing it.

4. Categories of personal data processed

In order to fulfil the aforementioned purposes, the following data is collected:

– Identification data: Name, surname(s), DNI/NIE/Passport.

– Contact details: Email, telephone.

– Accommodation data: Address of the property, property data.

– Invoicing and payment data: Bank information for the management of payments and collections.

– Platform usage data: Actions carried out within the application.

5. How long will we keep your personal data?

Your data will be kept for the minimum time necessary for the correct provision of the service offered as well as to meet the responsibilities that may arise from the same and any other legal requirement.

6. To which recipients will your data be disclosed?

Chekin Soluciones Digitales, S.L. will not communicate your data to any third party, unless expressly informed of this.

Additionally, we inform you that certain data, by virtue of the regulations in force or the contractual relationship that you maintain with Chekin Soluciones Digitales, S.L, may be communicated to:

– Banks and financial institutions for the collection of contracted services and/or purchased products.

– Public administrations with competence in the sectors in which Chekin Soluciones Digitales, S.L. operates, when so established by the regulations in force.

– Service providers contracted by Chekin Soluciones Digitales, S.L. acting as data processors, such as hosting services, management tools or technological platforms, with whom the corresponding contract has been formalised.

– State Security Forces and Corps, courts or tribunals, in the event that this is required for the fulfilment of legal obligations or to meet judicial or administrative requirements.

7. What are your rights when you provide us with your data?

The data protection rights that data subjects may exercise, where applicable, are:

Rights	What does it consist of?
Right of access	Consult what personal data the Data Controller processes. For more information, click here.
Right of rectification	Modify the personal data processed by the Data Controller when they are inaccurate, incorrect or incomplete. For more information, click here.
Right to object	Request that the Data Controller does not process your personal data for certain specific purposes. For more information, click here.
Right of Erasure	Request that the Data Controller delete their personal data. For more information, click here.
Right of limitation	Request that the Controller restricts the processing of their personal data. For more information, click here.
Right of portability	Where the processing is carried out by automated means, you receive your personal data in a structured, commonly used, machine-readable and interoperable format and you can transmit them to another controller. For more information, click here.
The right not to be subject to automated individual decisions.	This right aims to ensure that you are not subject to a decision based solely on the processing of your data, including profiling, which produces legal effects on you or similarly significantly affects you. For more information, click here.
Right to lodge a complaint with the competent authority	File a complaint against the Data Controller with the Spanish Data Protection Agency (AEPD) if the User considers that the entity has processed his/her personal data in breach of the regulations.

The holders of the personal data obtained may exercise their personal data protection rights by sending a written communication to the registered office of Chekin Soluciones Digitales, S.L. at Avda. República Argentina, 24 – 7º, 41011, Sevilla or to the e-mail address provided for this purpose: dpo@chekin.com

8. Can I withdraw my consent?

You have the possibility and the right to withdraw consent for any specific purpose given at the time, without affecting the lawfulness of the processing based on consent prior to its withdrawal.

9. Where can I complain if I feel that my data is not being handled correctly?

If any data subject considers that their data are not being processed correctly by Chekin Soluciones Digitales, S.L. or that requests to exercise their rights have not been dealt with satisfactorily, they may lodge a complaint with the corresponding data protection authority,

10. Security and updating of your personal data

In order to safeguard the security of your personal data, we inform you that we have adopted all the technical and organisational measures necessary to guarantee the security of the personal data supplied. All of this to avoid their alteration, loss and/or unauthorised processing or access, as required by law, although absolute security does not exist.

It is important that, so that we can keep your personal data up to date, you inform us whenever there is a change in them.

11. Confidentiality

Chekin Soluciones Digitales, S.L. informs you that your data will be treated with the utmost care and confidentiality by all personnel involved in any of the processing phases. We will not transfer or communicate your data to any third party, except in the cases provided for by law, or unless the interested party has expressly authorised us to do so.

12. Modifications to the Privacy Policy

Chekin Soluciones Digitales, S.L. reserves the right to modify this policy to adapt it to new legislation or changes in services. In case of relevant modifications, the hosts will be informed through the means of contact provided.