Answer guest questions instantly, reduce repetitive inquiries by 70%, and scale your hospitality without scaling your team.
Trusted by +200,000 properties worldwide
Stop reacting to messages
Move from constant message handling to a streamlined guest experience that runs itself—and generates more revenue along the way.
WhatsApp, email, SMS, OTAs, and phone messages—handled in one place so nothing is missed and nothing slips through the cracks.
Late check-outs, luggage storage, and experiences are offered automatically at the right moment for each guest.
Unified Inbox brings powerful AI to your property management without the friction. Start in minutes, no coding required.
Built for hosts and operators who want efficiency, consistency, and exceptional guest experiences across every property.
Upload your property manual once. Your AI agent learns each property and responds to guests accurately, 24/7.
Guest data, booking details, and stay context are already available through your PMS
Email, SMS, WhatsApp, OTA, phone call messages—centralized in one modern inbox.
Upload your documents and go live immediately. No training, no configuration.
Automatically promotes late check-outs, services, and local experiences based on stay timing and guest context
Everything you need to manage communication across multiple properties, without losing the personal touch.
Immediate replies 24/7 across all time zones.
Proactive AI
Context-aware offers sent automatically.
Automated replies to repetitive questions
Thanks to Chekin, we have automated the check-in processes that used to take up most of our time. Having it seamlessly integrated with our internal PMS is a significant advantage; everything stays perfectly synchronized between both tools.
Interhome
By automating guest check-ins with Chekin, we have reduced the time spent on manual check-ins by approximately 62.5%, eliminating the need for significant staff involvement and minimizing errors or delays.
Hybrid Resi
We have been working with Chekin since we managed 10 properties, and it has really helped us grow as a business. We now manage more than 120 properties throughout Spain.
R2R Consulting
An AI inbox for property managers centralizes guest messages from WhatsApp, email, SMS, OTAs such as Airbnb, Booking.com, and other channels into one platform. Chekin Unified
Most hosts are live in under 10 minutes. Upload your house manual, connect your PMS, and the AI begins answering guest questions immediately—no technical setup or training required.
The AI handles common guest inquiries such as WiFi details, check-in instructions, house rules, check-out times, local recommendations, and amenity information. More complex conversations can be escalated to a human at any time.
Yes. The AI proactively offers late check-outs, luggage storage, and local experiences at the right moment during a guest’s stay, helping property managers increase upsell conversion rates without manual effort.
Yes. Chekin Unified Inbox follows industry-standard security practices and only uses guest data to deliver accurate communication and personalized responses. All data is handled in accordance with applicable privacy regulations.
The AI Inbox is designed for both individual hosts and multi-property operators. It scales easily across portfolios while maintaining accurate, property-specific responses for every guest.
No. Unified Inbox requires no coding, no AI training, and no technical expertise. Upload your documents, connect your PMS, and the system runs automatically.
Join hundreds of hosts who’ve transformed their guest communication into an automated, seamless experience
