It is not unknown to anyone that the tourism sector has been hard hit by this pandemic, as have tourists who want and long to be able to enjoy a summer vacation in the tranquility of a beach breathing fresh air. However, this situation has a tendency to change in recent months, slowly but surely, and this is due to the vaccination policies that different governments are implementing, the issuance of an internationally recognized Certificate of Vaccination, and the multiple flexibilities that the tourist accommodation and hosts have had to implement their reservation cancellation policies.
It is an almost legally established trend for hosts to relax their cancellation policies, so as not to harm the guest in those cases in which, due to situations beyond their control, they must cancel their reservation.
In this way, the Airbnb company has decided to modify its policies and make reservation cancellations even more flexible. Typically, Airbnb hosts determine their cancellation policy, and guests receive the details before completing a reservation.
Although as indicated by the Smarttravel news platform, almost two-thirds of the ads on Airbnb already offer flexible or moderate cancellation policies – with full refunds if canceled up to five days before entry – the company now assures that “we have heard to hosts and guests. and they are asking us for a better alternative to some of the stricter policies, in order to give confidence to those who book trips earlier and continue to protect hosts from last minute cancellations and losses.
In this sense, the company has announced that the new policy is that guests who book earlier have more flexibility to cancel a reservation for free up to 30 days before check-in.
In piloting this new policy for Airbnb, “our data showed that hosts who switched to this new option found that total bookings increased by an average of nine percent.”
This new policy is the continuation of the update of more than 100 Airbnb service products that the company carried out last month, inspired by the important change in the way people travel in the face of the rebound in travel.
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