Designing and delivering the ultimate hotel experience to your guests begins even before their arrival. While pre-arrival Email communication is important, it is likely going to be forgotten once they’ve set foot on your property. From then on itâ€...
Recently it has been announced the closure of a web portal through which thousands of tourists were scammed, offering them holiday homes that did not exist or that if they existed they were never rented. The website that has been suspended after the ...
Offering a 5-star quality experience is our goal, but we don’t always know how to achieve it, since there are so many aspects to take into account that some detail is always missing. That is why today we bring you 8 keys that are the key to suc...
We can not doubt that this summer has been crazy, between highs and lows that does not allow us to understand the behavior of the tourist, what is certain is that the numbers of visitors compared to 2019 are quite on par, we could say that we are alm...
Given the pace at which technology is evolving, it’s only natural to worry what the future of automation in workplaces means for the human workforce. We can say for certain that automation is definitely changing our workplaces and the way we work, ...
An issue that has been hanging around for some time in the hotel sector is the regularization of waitresses’ working hours, with the aim, according to the government, of combating “very demanding working hours, which result in physical an...
The digitization of the tourism sector is key to ensure an increase in demand, in tourist accommodations, and all the establishments that make it up, so being able to count on cutting-edge technology will always be essential. As David Carrión, direc...
We know that social media is a channel to promote anything we want to sell, and there is no exception for vacation rentals. Among the most widely used social networks, TikTok is becoming a useful marketing tool that could prove invaluable to the shor...
Tourism industry representatives in Seville want a tourist tax model quite similar to the one implemented in Catalonia and the Balearic Islands – The Seville Congress and Convention Bureau already started discussing with the authorities about t...
It is not unknown to anyone that the tourism sector has been hard hit by this pandemic, as have tourists who want and long to be able to enjoy a summer vacation in the tranquility of a beach breathing fresh air. However, this situation has a tendency...
Are you curious about Netflix’s relationship with vacation rentals? The world’s most popular streaming platform with more than 117 million subscribers recently embraced vacation rentals. We see it in one of its latest releases on its plat...
A misconception when it comes to online and automation during the guest check-in experience in the short term rentals and lodging industry is that it takes away from the guest experience, that one-on-one personal touch that guests expect and, well, a...
