What is Greystar?
Greystar stands as a preeminent international real estate developer and manager, headquartered in the United States. Renowned for its prowess in investment management, development, and the global management of rental housing properties, Greystar’s influence knows no bounds. By 2023, their impressive portfolio boasted over $74 billion in gross assets under management, spanning operations in 17 countries and overseeing a staggering 803,000 units/beds.
What sets Greystar apart is its unique business model, a model that allows them to own, operate, and develop multifamily, student, and senior housing across the globe.
Today, they use Chekin to enhance their operations for over 3,000 units across the Spanish territory, emphasizing Greystar’s commitment to efficiency and excellence.
Challenges
Managing an extensive real estate portfolio with multiple buildings across the world posed a formidable challenge for Greystar. Their commitment to delivering exceptional guest experiences and streamline operations required them to address several critical challenges.
- Legal Compliance: Meeting the diverse local legal mandates across Europe, particularly concerning legal guest registration and police reporting, is a significant challenge. This complexity is amplified when managing multiple properties in various regions and locations manually.
- Efficiency in Guest Registration: Managing a vast portfolio of properties and capturing guest data manually made check-ins practically unmanageable, necessitating a more streamlined solution.
- Data Synchronization with their PMS Lavanda: Real-time data accuracy was critical, and a generic solution to streamline operations wouldn’t suffice. Integration with our PMS, Lavanda, was indispensable for seamless data synchronization.
The solution: Chekin
Greystar needed the best digital solution to meet their challenges. By adopting the Chekin platform, they harnessed the power of the basic package, custom-fitted to their specific needs. The seamless integration with Lavanda, their PMS, was a game-changer, streamlining operations and enhancing the efficiency.
- Legal Compliance: Navigating varying local legal requirements across Spain’s regions was complex. Chekin automates traveler report generation and submission, ensuring precise legal compliance tailored to each locality’s specifics.
- Efficiency in Guest Registration: Manual check-ins for a portfolio of 3,000+ units were not only impractical but also time-consuming. Chekin revolutionizes the process by offering a streamlined online registration for guests. What sets us apart is our cutting-edge OCR technology, ensuring rapid, accurate, and effortless data capture, enhancing the guest experience and simplifying administrative tasks. This is not just about convenience; it’s about transforming the way you manage guest data.
- Data Synchronization with their PMS Lavanda: Manual data management led to inefficiencies and inaccuracies. Chekin seamlessly integrates with Lavanda, ensuring real-time data synchronization and eliminating data discrepancies.
Benefits
Embrace a solution crafted to tackle the challenges faced by large-scale property management enterprises: a blend of cost savings, time efficiency, data accuracy, and an unparalleled guest experience.
These are the foundational pillars for success in modern property management endeavors, as testified by industry giants like Greystar.
- Drastic reductions in administrative tasks, ushering in heightened operational efficiency.
- Beyond being a time-saver, it empowers staff to channel their energies towards tasks that genuinely add value, thereby boosting productivity.
- Minimizes risks associated with non-compliance and potential legal intricacies.
- A scalable solution adept at accommodating both burgeoning and established property portfolios.
- Multi-account Management: Tailored for organizations with various departments or locations, enabling effective inventory segmentation.
- Customization and White-Labeling: With the imminent inclusion of white-label capabilities, enterprises will soon have the chance to personalize the platform with their distinct branding, ensuring a consistent and professional user experience.
- User Role Definitions: Allows for the assignment of varied access levels and permissions, facilitating decentralized property management across different locales.
“Our efficiency has soared, administrative burdens have lightened, and the quality of the guest experience has been elevated to unprecedented heights. We are now not just managing properties; we are crafting memorable experiences for our guests.”
Ready to elevate your guest experience?
Greystar champions this digital check-in solution as the gold standard, melding efficiency, security, and innovation—perfect for real estate firms globally.
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