Chekin and ISO 27001: leading data security in hospitality

In the digital hospitality industry, guest data protection is essential. Property managers, hotels, and vacation rental operators handle vast amounts of personal information every day. Managing this data securely is crucial to building trust and ensuring compliance.

Chekin operates under ISO 27001 standards — the leading international framework for information security management. This certification confirms that Chekin follows the strictest protocols to protect client and guest data, ensuring confidentiality, integrity, and compliance at every stage.

It’s not just a badge — it’s a guarantee for all property managers who use Chekin’s platform that their information is handled according to world-class security standards.

What is ISO 27001 and why it matters for property managers

ISO 27001 is the global benchmark for Information Security Management Systems (ISMS), developed by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC).

It sets out the framework for protecting sensitive data through systematic risk management, access control, encryption, and continuous monitoring.

The three pillars of ISO 27001

• Confidentiality: only authorized people can access sensitive data.
• Integrity: information remains accurate and reliable at all times.
• Availability: systems and data are accessible when needed.

By achieving this certification, Chekin demonstrates that it proactively identifies, manages, and mitigates data security risks — protecting both hospitality professionals and their guests.

How ISO 27001 strengthens trust between hosts and guests

Chekin’s ISO 27001 certification guarantees that every digital process on the platform — from guest registration to payment — is secure, compliant, and transparent.

Secure guest data handling

Chekin manages sensitive guest data, such as identity documents, police registration records, and payment details.
With ISO 27001, this information is:

• Encrypted and stored in secure environments.
• Accessible only through verified and authorized systems.
• Continuously monitored to detect and prevent potential threats.

Compliance with GDPR and international standards

ISO 27001 aligns perfectly with the General Data Protection Regulation (GDPR) and other global privacy laws.
This means Chekin clients across UK, Spain, Europe, and beyond can automate guest data management with full legal compliance, eliminating the risk of breaches or fines.

Reinforcing brand reputation and guest trust

For guests, data security is part of the experience. When they complete a digital check-in through Chekin, they know their personal data is protected with the same rigor used by leading global technology companies.

Inside Chekin’s ISO 27001 certification process

Obtaining the ISO 27001 certification is a demanding, multi-phase process that involves:

1. Risk assessment: identifying potential vulnerabilities in systems and workflows.
2. Security controls implementation: encryption, access policies, and incident response.
3. External auditing: verification by accredited independent auditors.
4. Continuous improvement: regular reviews and system updates.

Chekin successfully passed every audit stage, proving that its information security management system meets the highest global standards.

Why ISO 27001 matters for the future of hospitality tech

As hospitality becomes more digital — from automated check-ins to remote guest verification — ensuring secure data flows is essential.

Chekin’s ISO 27001 certification reflects its commitment to secure digital transformation, helping property managers embrace automation without compromising privacy or compliance.

By choosing Chekin, property managers gain:

• A platform that automates guest management legally and securely.
• Full protection for guest and business data.
• Confidence backed by an internationally recognized certification.

Continuous commitment to security and compliance

ISO 27001 is not a one-time achievement — it’s a long-term commitment.
Chekin continues to strengthen its data protection policies through:

• 24/7 system monitoring and threat detection.
• Regular staff training in data protection best practices.
• Secure integrations with PMS, channel managers, and hospitality systems.
• Periodic audits and continuous improvement of its ISMS.

This ensures that Chekin remains a reliable and compliant partner for thousands of hospitality professionals worldwide.

Conclusion: ISO 27001 as a promise of trust and reliability

Chekin’s ISO 27001 certification reflects an ongoing commitment to protecting the privacy, data, and trust of every client and guest using the platform.
For hotels, B&Bs, vacation rentals, and campings, it means peace of mind — knowing their data is managed according to the most rigorous global standards.

Because in hospitality, trust is everything — and at Chekin, trust begins with data security.

Discover how Chekin can help you automate check-in, stay compliant, protect your property, and boost revenue—saving 87% of your time and earning more from every booking.

Free trial for 14 days. No credit card required!

You may also be interested in:

Streamline Your Hotel Check-Out Process with Chekin

QR Code Check-in: The New Way to Automate Guest Arrivals

Chekin Launches One Click Check-in for Smarter Guest Arrivals