Understanding your competitors is just as important as understanding your guests. Without a clear picture of what other hotels in your area or category are offering, you risk falling behind in pricing strategy, amenities, guest experience, and brand ...
The hospitality industry is more competitive and diverse than ever before. From urban high-rises to rural eco-lodges, there are many types of hotels, and each serves a unique market. For hoteliers, understanding your property’s category is just the...
Running a hotel involves more than welcoming guests, it also means managing risk. From property damage to guest injuries, hoteliers face a variety of unexpected situations that can impact both revenue and reputation. That’s why hotel insurance is e...
The average room rate (ARR) is one of the most important metrics in hospitality. It reflects how well your hotel is pricing rooms, targeting customers, and maximizing revenue. But understanding and optimizing ARR requires more than checking monthly s...
A modern hotel commercial strategy is no longer just about filling rooms, it’s about aligning marketing, sales, and revenue management into a single growth engine. Hotels that adopt a unified approach can drive more direct bookings, increase guest ...
As of May 2025, Airbnb has introduced a stricter version of its Off Platform Policy, aiming to increase trust and security on the platform. While the new rules limit off-platform communication and the collection of certain guest data, there are impor...
Vacation rental and hotel property managers are constantly looking for ways to streamline operations, ensure legal compliance, and enhance the guest experience. With the recent integration between AdvanceCM and Chekin, all of this becomes easier, fas...
In today’s hospitality and short-term rental industry, guest verification is no longer optional, it’s essential. With digital bookings on the rise, the need to confirm who is entering your property has become a critical part of every manager’s ...
First impressions matter. In the hospitality world, the moment your guest walks through the door, or even lands on your online check-in page, sets the tone for their entire stay. That’s why crafting a seamless and thoughtful hotel welcome is one of...
As the summer season kicks into high gear, hoteliers face increased competition, and opportunity. One of the most effective ways to increase direct bookings, drive guest satisfaction, and raise average revenue per reservation is through well-designed...
The recent decision from the TAR of Lazio has made headlines across Italy’s short-term rental industry. The ruling has officially annulled the November 2024 circular from the Ministry of the Interior, which required in-person (“de visu”...
As the European Union continues to modernize and digitize its regulatory frameworks, one of the most impactful developments for hospitality providers is the widespread implementation of e-invoicing. For hotels, vacation rentals, and serviced apartmen...
