In today’s competitive hospitality industry, guests expect quick, secure, and flexible payment options that match their booking experience. From paying online before arrival to settling bills without waiting at reception, the right payment system c...
In today’s competitive hospitality landscape, customer service in hospitality isn’t just about a friendly smile at reception—it’s about crafting an entire journey that makes guests feel welcomed, valued, and eager to return. Whether you run a...
From pre-arrival instructions to post-stay follow-ups, every message you send shapes your guests’ experience and their perception of your brand. Effective communication builds trust, minimizes misunderstandings, and creates opportunities for upsell...
The digital one-stop-shop is a major regulatory innovation for the short-term rental market in Spain. This centralized platform, officially launched by Spain’s Ministry of Housing and Urban Agenda, is designed to simplify and standardize the regist...
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Instagram has transformed how travelers discover, book, and remember their stays. With over a billion active users, the platform is now one of the most powerful tools for hospitality brands to connect with guests, inspire wanderlust, and drive direct...
In the fast-evolving hospitality landscape, efficiency and guest satisfaction are more important than ever. One of the most impactful tools for modern hotel management is a hotel POS system (Point of Sale). But what exactly is it, how does it work, a...
In today’s world of travel, guests expect more than just a comfortable bed and fast Wi-Fi, they want convenience at every step of their journey. One of the most valued (and often overlooked) aspects of hospitality is the guest transfer experience: ...
Imagine this: your booking system freezes, guest data is held for ransom, and your entire team scrambles to restore control. In today’s digital world, the threat of a hotel cyber attack is real—and growing. Hotels manage huge volumes of sensitive...
With millions of travelers searching for their next stay every day, Booking.com is one of the most powerful tools for vacation rental managers and hoteliers seeking to boost occupancy and maximize revenue. But standing out on such a competitive platf...
As the hospitality industry becomes increasingly digital and competitive, hoteliers are looking for every possible edge to fill rooms, optimize revenue, and reach new guest segments. Among the innovative tools available, hotel bidding sites stand out...
The guest journey doesn’t end when the stay is over—sometimes, it’s the check-out experience that guests remember most. For vacation rental and hotel managers, a smooth, digital departure can be the difference between a great review and a guest...
