The traditional “book and stay” model is no longer enough to guarantee loyalty or predictable revenue. Guests now value flexibility, personalization, and community, which has led to the rise of the Hotel Subscription model. Much like subscription...
Guests expect seamless experiences, while hoteliers must protect their business and revenue. One key practice that balances both sides is the damage deposit hotel policy — a mechanism that safeguards against property damage, no-shows, and payment d...
Hotel Websites are more than digital brochures — they’re powerful sales and storytelling platforms. In 2025, a hotel’s website is often the first and most decisive point of contact between property and guest. Whether you run a boutique hotel, r...
For property managers, B&B owners, and hoteliers, managing guests can be as time-consuming as it is rewarding. From check-in paperwork and ID verification to contracts, payments, and tax declarations, the administrative load often leaves little t...
The hospitality sector is more diverse than ever. From boutique hotels and eco-lodges to vacation rentals and glamping sites, travelers today have a wide variety of choices. For property managers, understanding the different types of tourist accommod...
Hotels and vacation rentals handle some of the most sensitive data in the travel industry: passports, ID cards, payment details, and personal preferences. This makes hospitality businesses a prime target for cybercriminals. In recent years, several g...
In today’s hospitality landscape, travelers expect seamless, tech-driven experiences from the moment they book a room. Long queues at reception, paper forms, and manual ID checks are no longer acceptable for modern guests. This is where hotel mobil...
Hospitality is built on relationships, and relationships are built on communication. From the first booking confirmation to post-stay feedback, every message shapes how guests perceive your property. Poor communication leads to confusion, unmet expec...
The hospitality industry in 2025 is defined by complexity and opportunity. Between the rise of niche marketplaces, the diversification of guest expectations, and the need for efficiency, property managers and hoteliers are under pressure to maximize ...
In hospitality, guest perception is the invisible force that can make or break a business. It goes beyond the room itself—it’s the story guests tell about their stay. From the booking process to check-out and even after they leave, every touchpoi...
The hospitality sector offers a wide range of accommodation types, but two of the most common choices for both guests and property managers are bed and breakfasts (B&Bs) and hotels. While they share the goal of welcoming travelers, their operatin...
In hospitality, one concept remains at the heart of long-term success: guest loyalty. While attracting new guests is vital, building lasting relationships with returning visitors is even more profitable. Loyal guests book directly, spend more during ...
