Designing and delivering the ultimate hotel experience to your guests begins even before their arrival. While pre-arrival Email communication is important, it is likely going to be forgotten once they’ve set foot on your property. From then on itâ€...
A misconception when it comes to online and automation during the guest check-in experience in the short term rentals and lodging industry is that it takes away from the guest experience, that one-on-one personal touch that guests expect and, well, a...
A confirmation email is the one email that a consumer eagerly looks forward to – the one email they are not going to delete without opening and the one email that they will devour in its entirety. So, if you think about it, email confirma...
Since the arrival of the technological era and with it the introduction of social networks, communication has changed completely. Social media has become the best tool for communication and marketing. It takes time to build and manage them, but they ...
As you are all aware, the world of tourism is changing and especially the world of tourist accommodation. More and more people think that investing in the right technology is essential to ensure the protection of their visitors and facilities and the...
There are many vacation rental owners that own a property, or invest in an area where there is a high demand for tourism, or own a holiday home abroad and rent it out when they are not making use of it. Nowadays, teleworking has become a natura...
According to the Interior Ministry, the documents required for the tourist registration process need to comply with the set template provided in the Annex spelling of the Executive Order INT/1922/2003, from the 3rd of July must be performed by the pr...
Did you know that most of your potential guests search for accommodation on the best vacation rental websites? These types of platforms to advertise your vacation rental (such as Airbnb or Booking) have become a must for travellers who want to compar...
Have you ever wondered how to determine the renting price for your vacation rental? Do you think that your established price is not the right one? What is your perfect price? Establishing the ideal price for your vacation rental is a key step to take...
Partnering your vacation rental with other local business allows you to offer your guests a wider range of services and experiences. These agreements with local businesses offer significant advantages for both parties. We are talking about increased ...
Booking cancellations and cancellation policies arise for different reasons. Sometimes unexpected events occur and guests have to cancel a booking. At the same time, it is possible that as an owner you may be forced to cancel a guest’s bo...
If you are a property owner we know that you may be concerned about bookings payments management as well as issues concerning fraudulent chargebacks. It is important to bear in mind that a fraudulent transaction can cause a chargeback and that ...
