Check Out App: A New Era of Seamless Digital Check-Out

The guest journey doesn’t end when the stay is over—sometimes, it’s the check-out experience that guests remember most. For vacation rental and hotel managers, a smooth, digital departure can be the difference between a great review and a guest who never returns. That’s why Chekin has launched its new check out app module, an all-in-one digital tool that automates and upgrades the check-out process for both managers and guests.

In this article, you’ll discover how the check out app in Chekin’s GuestApp works, what it means for your business, and how it can elevate both operational efficiency and guest satisfaction.

Why You Need a Digital Check Out App

The Problem with Traditional Check-Out

Long lines at the front desk, manual payment reconciliation, paperwork for invoices, and forgotten feedback surveys—traditional check-out is a hassle for everyone involved. In the era of digital guest journeys, your property can’t afford to offer an outdated departure experience.

The Solution: Self-Service, Automated Check-Out

A check out app like Chekin’s GuestApp module puts the power back in your guests’ hands:

• Guests complete their check-out from their phone, at their convenience
• Pending payments, upsell offers, and feedback requests are handled automatically
• The whole process is streamlined and synced with your PMS, leaving nothing to chance

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How Chekin’s Check Out App Works

1. Automatic Check-Out Activation

On the day of departure, guests see a clear “Check-Out Online” card appear in their GuestApp, starting at the hour you specify (for example, 6 AM). This triggers the entire digital check-out journey—no need for front desk intervention.

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2. Transparent Charges and Upsell Opportunities

Guests review all charges—both paid and outstanding—in real time, including optional extras. The app allows last-minute upsells, such as late check-out or airport transfers, boosting your ancillary revenue.

3. Seamless Payment Collection

If there are pending balances, guests can pay securely online through integrated payment gateways. Once payment is confirmed, the check-out is instantly finalized and updated in your PMS.

4. Invoice Generation

If enabled, guests can request a digital invoice, with all fields pre-filled but editable for corrections or business needs. No paperwork, no email ping-pong—just instant, compliant invoicing.

5. Feedback Collection: NPS and Public Reviews

Before the final farewell, guests are prompted to rate their stay via an NPS (Net Promoter Score) survey. Those who give high ratings are invited to leave a public review, helping you boost your online reputation.

6. Goodbye and Next Steps

The check-out app ends with a personalized thank-you message and any final instructions or calls to action you wish to include.

Manager and Guest Experience: How Everyone Benefits

For Property Managers

• Reduced workload: Automate payments, upsells, feedback, and invoicing, freeing up staff.
• Real-time PMS sync: Every action in the check out app updates instantly in your dashboard and property management system.
• Customizable per property: Adjust check-out times, upsell options, and feedback flows to fit each listing’s needs.
• Data-driven insights: Collect structured feedback and reviews to inform operational improvements and marketing.

For Guests

• Self-service convenience: No queues, no paperwork, no stress.
• Transparency and control: See all charges, select extras, and settle bills in a few taps.
• Instant invoices and receipts: Perfect for business travelers and digital nomads.
• A memorable, modern departure: End the stay as smoothly as it began.

How to Enable the Check Out App in Chekin

1. Activate the module per property in the Chekin dashboard under Check-in/out settings.
2. Configure timing, upsell options, and feedback according to your business goals.
3. Go live instantly: Guests will automatically see the check-out card on their departure day.
4. Monitor performance: Track payments, feedback, and review rates in your manager dashboard.

Conclusion

A digital check out app is no longer a luxury—it’s a must-have for modern vacation rental and hotel management. With Chekin’s GuestApp check-out module, you automate admin, increase revenue, gather better feedback, and create a smooth, memorable final impression for every guest.

Upgrade your departure experience today with Chekin’s check out app, and turn every check-out into the start of your next great review.

Discover how Chekin can help you automate check-in, stay compliant, protect your property, and boost revenue—saving 87% of your time and earning more from every booking.

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