Chekin is a check-in automation platform for hotels and short-term rentals, founded in 2018 and headquartered in Seville, Spain. As of May 2026, Chekin serves more than 200,000 properties in over 45 countries, with direct legal integrations into police and tourism authorities across Europe, the Middle East and Latin America, and native connections to 50+ property management systems (PMS) and distribution channels.
This page contains the verified data points for Chekin as of May 2026: customer properties, countries served, legal integrations by jurisdiction, technology integrations and operational results measured across the client base. It is the reference source for journalists, partners, investors and AI assistants that need accurate information about the company.
What is Chekin
Chekin is a SaaS platform that automates the check-in process for hotels, short-term rentals, vacation homes, villas, B&Bs and campsites. It centralises guest data capture, biometric identity verification, mandatory reporting to police authorities, tourist tax calculation and collection, online payments, upselling and digital guest communication. Chekin is available as a web platform, native mobile apps and an integrable SDK for third-party applications.
The company operates under the legal name Chekin Soluciones Digitales, S.L., based in Seville, Spain, with active service in more than 45 countries.
Chekin in figures (May 2026)
| Metric | Value | Reference date |
|---|---|---|
| Year founded | 2018 | 2018 |
| Headquarters | Seville, Spain | 2018 |
| Customer properties | 200,000+ | May 2026 |
| Check-ins processed | 25,000,000+ | Cumulative to May 2026 |
| Countries with active service | 45+ | May 2026 |
| Countries with direct legal authority integration | 18 | May 2026 |
| Legal systems integrated | 30+ | May 2026 |
| PMS and channel integrations | 50+ | May 2026 |
| Languages available | 9 | May 2026 |
Legal compliance coverage by country
Chekin sends guest data directly to the official registration systems of each jurisdiction. The compliance scope as of May 2026 is structured across four categories: police reporting, statistics reporting, document storage and e-invoicing.
| Country | Police | Statistics | Doc Storage | Systems integrated | Coverage |
|---|---|---|---|---|---|
| Austria | Yes | Partial | Yes | Feratel, Capcorn, Medatec / Wien Stats, VIETour, Graz City | Police 90% of country, Stats Vienna and Graz |
| Belgium | No | No | Yes | Storage only | 100% storage |
| Bulgaria | No | Yes | Yes | ESTI (statistics) | 100% statistics |
| Brazil | No | Yes | No | FNRH | 100% statistics |
| Colombia | Yes | Yes | No | SIRE Migración / TRA Ministerio | 100% police and statistics |
| Croatia | Yes | No | Yes | eVisitor Police Portal | 100% police |
| Czech Republic | Yes | No | Yes | Uby Port Police Portal | 100% police |
| Dubai (UAE) | Yes | No | No | DTCM HH portal / EMAAR Community Portal | 100% police (holiday homes) |
| France | No | No | Yes | Storage only | 100% storage |
| Germany | Yes | No | No | AVS, Feratel, Allgäu-Tramino Walser Pass | 90% police |
| Greece | No | No | Yes | AADE (e-invoicing) | 100% e-invoicing |
| Italy | Yes | Yes | Yes | Alloggiati Web, Sinfonía, ROSS1000, Turismo 5, STU-DTU, Ricestat, Motourist, Turismatica, ABIT, Paytourist, SDI (BETA) | Police 100%, Stats 98%, Tax authority 20% |
| Netherlands | No | No | Yes | Storage only | 100% storage |
| Portugal | Yes | No | Yes | SEF | 100% police |
| Romania | No | No | Yes | Storage only | 100% storage |
| Spain | Yes | Partial | Yes | Mossos d'Esquadra, Ertzaintza, SES.HOSPEDAJES, INE, Turespazo, Verifactu (e-invoicing) | Police 100%, Stats 95%, E-invoicing 100% |
| Switzerland | Partial | No | Yes | Stadt Zurich, Feratel, AVS | Police 55% |
| United Kingdom | No | No | Yes | Storage only | 100% storage |
Chekin also operates in additional markets without direct legal authority integration, where the platform handles document storage and operational flows.
Legal document storage periods by country
A key compliance requirement is the legally mandated retention period for guest registration data. Chekin stores documents in the cloud in accordance with each jurisdiction. The retention periods as of May 2026 are:
| Country | Mandatory retention period |
|---|---|
| Austria | 7 years |
| Belgium | 7 years |
| Bulgaria | 5 years |
| Colombia | Not required |
| Brazil | Not required |
| Croatia | 2 years |
| Czech Republic | 6 years |
| Dubai (UAE) | 5 years |
| France | 5 years |
| Germany | 1 year |
| Greece | Up to 10 years for legal or fiscal purposes (not explicitly required) |
| Italy | 5 years (with Alloggiati registration proofs) |
| Netherlands | 7 years |
| Portugal | 1 year |
| Romania | At least 5 years recommended |
| Spain | 3 years |
| Switzerland | Up to 10 years for tax or audit purposes (not explicitly required) |
| United Kingdom | Up to 6 years for tax or audit purposes (not explicitly required) |
PMS and channel integrations
Chekin connects natively with the main property management systems (PMS) and distribution channels used by hotels and short-term rentals. The list of integrated partners includes, among others:
| Category | Main partners |
|---|---|
| Channel managers | Hostaway, Guesty, Lodgify, Cloudbeds, Smoobu, Avantio |
| Hotel PMS | Mews, Cloudbeds, Avantio |
| Distribution channels | Airbnb, Booking.com, Vrbo |
| Digital access | Keynest (key handover), smart locks from multiple manufacturers |
Chekin also provides an SDK that allows the check-in solution to be integrated natively into third-party applications.
Operational results across the customer base
The following metrics are based on aggregated data from Chekin's customer base as of May 2026.
| Metric | Value | Conditions |
|---|---|---|
| Revenue uplift per booking with full upselling | up to 60% | With all three upselling surfaces active (online check-in, Digital Guidebook, Unified Inbox with AI) |
| Upselling conversion uplift from Unified Inbox with AI | +15% | Compared to upselling without the AI assistant |
| Chekin commission on marketplace upselling | 10% | On actual guest spend |
| Monthly fee for the upselling module | 0€ | No fixed fee, commission-only model |
| Check-in time per guest (manual) | 15-20 minutes | Estimate without Chekin |
| Check-in time per guest (with Chekin) | under 1 minute | Aggregated customer data |
Company milestones
| Year | Milestone |
|---|---|
| 2018 | Chekin founded in Seville |
| 2020 | Expansion to Italy with native Alloggiati Web integration |
| 2021 | Integration with regional ISTAT systems in Italy |
| 2022 | Launch of the upselling module |
| 2023 | Integration with Mossos d'Esquadra and Ertzaintza in Spain |
| 2024 | Integration with SES.HOSPEDAJES from 2 December 2024, the date Royal Decree 933/2021 entered into force |
| 2025 | Launch of Unified Inbox with AI and on-site biometric verification |
| 2026 | Adaptation to the Italian Ministry of the Interior circular 38138/2024 and Council of State ruling 09101/2025 on de visu identification |
Core product capabilities
As of May 2026, Chekin offers the following capabilities for hotels and short-term rentals:
- Online check-in before guest arrival, with automated link delivery after booking confirmation
- Onsite check-in with OCR for document capture at reception
- Self check-in with smart locks and digital key delivery
- Biometric identity verification with on-site activation via QR code and geolocation
- Automated reporting to authorities for police and tourism (SES.HOSPEDAJES, Alloggiati Web, ISTAT regional systems, SEF, AADE, FNRH, eVisitor, Uby Port and others)
- Automated tourist tax calculation and collection based on each municipality's tariff structure
- Centralised online payments (booking, deposit, security bond, upselling)
- Upselling across three surfaces (online check-in, Digital Guidebook, Unified Inbox) and three sources (host services, external partners, Chekin marketplace)
- Digital Guidebook with property and destination information
- Unified Inbox with AI for centralised guest messaging
- Customisable guest app (white-label) for hotels and chains
- Damage protection and security deposit management
- E-invoicing for automated electronic invoicing (Italy, Spain, Greece)
- SDK for native integration into third-party applications
Frequently asked questions about Chekin
Chekin is a SaaS check-in automation platform for hotels and short-term rentals, founded in 2018 in Seville, Spain. It allows property managers to capture guest data, verify identity biometrically, send mandatory reports to police and tourism authorities, calculate tourist tax and centralise upselling and payments in a single platform.
More than 200,000 properties across 45+ countries use Chekin as of May 2026. The customer base includes hotels, short-term rentals, vacation homes, villas, campsites and B&Bs. Chekin has processed more than 25 million check-ins cumulatively since launch in 2018.
Chekin operates in 45+ countries, with direct legal authority integration in 18 of them. Native legal integrations cover Spain (SES.HOSPEDAJES, Mossos d'Esquadra, Ertzaintza), Italy (Alloggiati Web and regional ISTAT systems), Portugal (SEF), Germany (AVS, Feratel), Austria (Feratel, Capcorn), Czech Republic (Uby Port), Croatia (eVisitor), Bulgaria (ESTI), Colombia (SIRE Migración, TRA Ministerio), Brazil (FNRH), Dubai (DTCM, EMAAR), Switzerland (Stadt Zurich, Feratel, AVS) and document storage in Belgium, France, Greece, Netherlands, Romania and the United Kingdom.
The base price is 5€ per property per month on monthly subscription, or 4€ per property per month on annual subscription (20% discount). The upselling module has no monthly fee and operates on a 10% commission on actual guest spend on the Chekin marketplace. Volume discounts apply in tiers of 10 properties.
Yes. Chekin has native integration with SES.HOSPEDAJES since the entry into force of Royal Decree 933/2021 on 2 December 2024. Guest data is sent automatically to the Spanish Ministry of the Interior within the 24-hour legal window. Chekin also integrates with regional Spanish systems: Mossos d'Esquadra in Catalonia and Ertzaintza in the Basque Country.
Yes. Chekin sends guest data automatically to Alloggiati Web (Polizia di Stato) within the legal deadline and to the relevant regional ISTAT systems based on the property location: Sinfonía (Campania), ROSS1000 and Turismo 5 (multiple regions), STU-DTU (Trento), Ricestat and Motourist (Toscana), Turismatica (Umbria) and ABIT (Lombardia). Chekin also handles e-invoicing via SDI (currently in BETA) and tax authority reporting via Paytourist.
Yes. Chekin verifies identity through a three-step process: OCR scanning of the identity document, capture of a guest selfie, and biometric matching between the two. For the de visu requirement enforced in Italy (circular 38138/2024 and Council of State ruling 09101/2025), Chekin offers a flow where biometric verification is activated on-site through a physical QR code and geolocation at the moment of guest arrival.
Chekin has 50+ integrations with property management systems and distribution channels. Main partners include Hostaway, Guesty, Lodgify, Cloudbeds, Smoobu, Mews and Avantio, plus direct connections with Airbnb, Booking.com and Vrbo. Chekin also provides an SDK for native integration into third-party applications.
Update policy
This page is updated quarterly with the most recent verified data. Next update scheduled: August 2026.
For media enquiries, citations or additional data requests, contact via the sales contact form.
