Hotel overbooking: the guide to boost revenue without risk
Hotel overbooking is one of the most misunderstood tactics in revenue management. Done well, it can protect your occupancy and revenue against cancellations and no-shows. Done poorly, it creates “walked” guests, bad reviews, OTA penalties, and a front-desk meltdown on your busiest nights.
Poland short-term rental licensing overhhaul: 2026 update
Poland is moving toward a more formal, enforceable framework for short-term rentals (STRs). For professional managers, this Poland short-term rental licensing overhhaul isn’t just “more paperwork”: it changes how listings can be marketed, how a...
Shoulder season: 10 strategies to win the “in-between” months
If peak season is about capacity, shoulder season is about control. It sits between high and low season (often spring and autumn, depending on destination), when demand is real—but more fragmented, more price-sensitive, and more influenced by event...
Short term rental trends in the UK: 7 moves for 2026
UK holiday rentals are entering 2026 with two forces pulling at the same time: growing demand and growing complexity. Demand is rising across the UK, but it’s highly seasonal and concentrated in hotspots; meanwhile, guest behaviour is shifting (lat...
ЕСТИ (ESTI) Guest Reporting in Bulgaria: Automate It with Chekin
Managing vacation rentals or a hotel in Bulgaria means you’re not only delivering a great guest experience—you’re also expected to report guest stays to the authorities. That’s where ЕСТИ (ESTI), the Unified Tourist Information System, co...
Hotel room service: how to run it efficiently and profitably
A well-run hotel room service program is one of the most visible touchpoints of your guest experience: it happens in private, it’s judged fast, and it’s easy to mention in reviews. Yet many hotels still treat it like a cost center—phone orders,...
Hotel Competitors: the guide to outsmart your local market
Hotel Competitors are no longer just the properties down the street with similar room counts. Today’s guest compares you in seconds across OTAs, Google, social media, and direct websites—filtering by price, rating, photos, policies, and experienc...
Airbnb invoices: a complete guide for professional managers
Managing multiple Airbnb listings means your “billing” process can’t rely on guesswork. Guests (especially corporate travelers) often need formal documentation for reimbursements, while your accounting team needs clean records for tax reporting...
Frontdesk hotel guide: 10 strategies to run smoother shifts
A high-performing front desk is the engine of a great hotel: it shapes first impressions, prevents complaints, and protects revenue. But today’s reality is tougher—more channels, fewer staff, higher guest expectations, and constant task switching...
AI in tourism: smarter guest experiences for rentals & hotels
AI is no longer a “nice-to-have” in hospitality. For vacation rental managers and hoteliers, it’s becoming a practical way to reduce daily workload, respond faster, and deliver more personalized stays—without adding headcount. The real value ...
Guest review reply: a practical playbook for hotels & rentals
Guest reviews are no longer “nice to have.” For hotels and vacation rentals, they shape visibility on OTAs, influence booking decisions, and signal trust before a guest ever clicks “Reserve.” A strong guest review reply strategy turns feedbac...
Airbnb commission UK: what property managers need to know
Managing short-term lets at scale means understanding your true distribution cost—not just your nightly rate. In the UK, Airbnb commission UK can look “small” (around 3%) or “large” (around 15.5%) depending on which fee structure your listi...
Verifactu for Hotels and Vacation Rentals in Spain
Verifactu is the electronic invoicing and anti-fraud framework created by the Spanish Tax Agency (Agencia Tributaria). Its goal is to ensure that invoices issued by businesses and professionals are generated through certified billing systems (SIF) an...