This article is for property managers and hoteliers who run short-term rentals, serviced apartments or hotels and want more repeat guests and better reviews. Guest engagement is the ongoing relationship you build with every guest before, during and after the stay. Done well, it turns e.
In 2025, “tourist tax UK” is no longer just a rumour. Scotland and Wales have already passed visitor levy laws, and the UK government has confirmed plans to give mayors in England new powers to introduce an overnight visitor levy on hotels, guest...
For years, the conversation has been framed as a battle: serviced apartments vs hotels. In reality, both models can be highly profitable and complementary in the same portfolio – if you understand their differences and know how to operationalize th...
If you manage vacation rentals, you’ve probably asked yourself the same question over and over: are short term rentals profitable today – and will they still be a good bet in 2026? The truth is: there’s no universal answer. Short term rentals c...
As a vacation rental or hotel operator, you live or die by smooth guest payments. If paying a deposit, tourist tax or an extra service is hard, guests drop off, revenue is lost and your team wastes time chasing money instead of delivering great stays...
Launching or growing a holiday rental is exciting—but also risky if you rely only on intuition. A clear business plan for holiday let turns ideas into a roadmap: it helps you understand your numbers, define your ideal guest, choose the right tech s...
If you manage one or many Airbnbs, you already know that trust is the foundation of your business. Guests trust you with their safety and comfort; you trust them with your property, neighbours and brand. That is exactly where Airbnb ID Verification c...
Managing one or several Airbnbs without living nearby is no longer the exception. Many professional hosts now run entire portfolios from another city—or even another country. Done well, remote Airbnb management gives you flexibility, better lifesty...
Black Friday offers a perfect opportunity for hotels to boost their bookings with the right promotional tactics. While retailers offer discounts on the products they sell, hotels can use this event by presenting a Black Friday promo that encourages g...
Not all guests are created equal. A digital nomad staying for three weeks, a family on a summer holiday and a VIP on a whirlwind business trip all expect very different things from your hotel. Understanding the main hotel guest types is no longer “...
Few things dent margins like a no-show or a same-week cancellation. An empty night erases revenue, creates orphan gaps on your calendar, and adds stress to housekeeping and guest communications. The cure isn’t wishful thinking—it’s a system: cl...
If you manage Airbnb listings, you already know that preventing and resolving guest damage is not just about luck—it’s about clear rules, smart tools, and fast processes. While AirCover offers a safety net, the Airbnb Security Deposit (and its mo...
The hospitality landscape just moved. Hotels—boutique, independent, aparthotels and more—can now promote inventory directly on Airbnb with a hotel-style booking experience. That means selectable room types, familiar quality signals, and a massive...
