The first in-person interaction at the property is what makes or breaks a customer’s valuable opinion about your hotel. Any mistake you make during the check-in process at hotels will have a ripple effect on the rest of guest stay. Here are 5 commo...
How Hotel Loyalty is achieved from today’s guests is a frequently asked question in the sector. The travel industry is back in full form after a 2 year long unforeseen hiatus. Since people want to make up for the lost time, the number of frequent t...
The tourists’ registration process into the police Webpol system has become routine for the owners and managers of any tourist accommodation. The Spanish Citizen’s security law from 30th March 2015 regulates these activities and requires series o...
Designing and delivering the ultimate hotel experience to your guests begins even before their arrival. While pre-arrival Email communication is important, it is likely going to be forgotten once they’ve set foot on your property. From then on it...
A misconception when it comes to online and automation during the guest check-in experience in the short term rentals and lodging industry is that it takes away from the guest experience, that one-on-one personal touch that guests expect and, well, a...
A confirmation email is the one email that a consumer eagerly looks forward to – the one email they are not going to delete without opening and the one email that they will devour in its entirety. So, if you think about it, email confirmations ar...
Since the arrival of the technological era and with it the introduction of social networks, communication has changed completely. Social media has become the best tool for communication and marketing. It takes time to build and manage them, but they ...
As you are all aware, the world of tourism is changing and especially the world of tourist accommodation. More and more people think that investing in the right technology is essential to ensure the protection of their visitors and facilities and the...
There are many vacation rental owners that own a property, or invest in an area where there is a high demand for tourism, or own a holiday home abroad and rent it out when they are not making use of it. Nowadays, teleworking has become a natural pa...
According to the Interior Ministry, the documents required for the tourist registration process need to comply with the set template provided in the Annex spelling of the Executive Order INT/1922/2003, from the 3rd of July must be performed by the pr...
Did you know that most of your potential guests search for accommodation on the best vacation rental websites? These types of platforms to advertise your vacation rental (such as Airbnb or Booking) have become a must for travellers who want to compar...
Have you ever wondered how to determine the renting price for your vacation rental? Do you think that your established price is not the right one? What is your perfect price? Establishing the ideal price for your vacation rental is a key step to take...
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